[Remote] Vice President, Inside Sales
Note: The job is a remote job and is open to candidates in USA. Inogen is a company focused on patient-centered sales initiatives, and they are seeking a Vice President of Inside Sales to lead their sales team across multiple locations. The role involves developing sales strategies, managing performance metrics, and ensuring alignment between inside and outside sales channels to achieve business results.ResponsibilitiesResponsible for sales performance of team and accountable to deliver sales results per plan. Develop and refine sales plan and forecast on an ongoing basis, reflecting continuous improvementDevelop expense budgets and manage team expenses within planProvide coaching and assistance to team members to ensure the sales team is adequately prepared to interact with Inogen's customer base, that policies, procedures, and work instructions are followed consistently, and that training is consistent and sufficientEnsure Direct to Patient inside sales and Referral Development Manager outside sales channels are aligned and work effectively together to meet Inogen's goals and exceed customer expectationsOwn and lead the development and modification of sales department policies, procedures, and work instructions. Make ongoing improvements based on metrics to improve efficiency, effectiveness, and complianceWork with Sales Management and Sales Members to execute trials that generate sales expansion, improve efficiency, and reduce costsDevelop and analyze metrics to interpret and explain underlying drivers of sales performance. Present findings in formal business reviews with executive staffEstablish a team culture of respect and achievement, leading by exampleWork with EVP, Sales and Marketing to set appropriate performance metrics and implement action plans to address variancesTrack performance metrics and generate sales reports to manage team performance effectivelyEnsure sales processes are followed and all regulatory and compliance requirements are metContribute to the continuous improvement of customer serviceCollaborate with other department managers to promote teamwork focused on patient service and operational efficiencyMeet human resource goals through coaching, development, and implementation of programs that attract and retain top talentWork with team members to develop best practices and continuous improvementsComplete additional special projects as neededMaintain regular and punctual attendanceComply with all company policies and proceduresAssist with any other duties as assignedSkillsBachelor's degree in Business, English, Communications, or a related field (required)15+ years of experience in Sales or Customer Service (required); 5+ years with 65+ demographics preferred10+ years of management experience with a minimum of five direct reportsAt least 3 years of Director-level experience in a large corporation (required)Advanced proficiency in Microsoft Office (required)Equivalent combination of education, training, and experience may be considered5+ years with 65+ demographics preferredBenefitsRelocation assistance will be provided for qualified candidates.Inogen’s highly competitive and company-sponsored benefits, and wellbeing programs rooted in our strong culture of excellence.Health, dental, and vision insurance401(k) plan plus employer contribution and matchGenerous paid leaves such as vacation and sick leave, including paid volunteer timeCompany OverviewInogen is a manufacturer and an accredited homecare provider dedicated to oxygen therapy. It was founded in 2001, and is headquartered in Goleta, California, USA, with a workforce of 501-1000 employees. Its website is https://provider.inogen.com/.