[Remote] Vice President & GM, Product Management - Commerce AI

Note: The job is a remote job and is open to candidates in USA. Bloomreach is building the world’s premier agentic platform for personalization, revolutionizing how businesses connect with their customers through AI. The Vice President & GM, Product Management – Commerce AI will lead product strategy and execution for Bloomreach's Search and Recommendations apps, focusing on AI-powered search, merchandising, and conversational product discovery.ResponsibilitiesOwning the product vision and strategy for Search, Merchandising, Recommendations, SEO and Conversational Agent, ensuring a cohesive roadmap that maximizes RPV and competitive differentiationDriving the convergence of Search into a unified, agentic product discovery experience — from core search ranking to full-page conversational shoppingLeading and scaling a high-performing product organization spanning Product Directors, Staff/Principal PMs, and a Product Researcher across multiple geographies (US, EU, India)Owning business KPIs for the Search & Recommendations product line, including ARR growth, customer retention, RPV lift, and competitive win ratesDriving the product roadmap for AI-powered search and ranking, including semantic search, LLM-powered query understanding, 1:1 personalization, and advanced base ranking modelsShaping the agentic commerce strategy, including onsite conversational search (Agentic AI Mode), off-site discovery via Loomi Connect / ChatGPT integration, and MCP-based agent extensibilityOverseeing the Conversational Agent roadmap, including conversational engine architecture, consultative selling experiences, customer review ingestion, multi-channel expansion (WhatsApp, SMS, mobile app), and customer service integrationsPartnering with Engineering and Data Science to push the boundaries of AI/ML in commerce — from ranking models and vector search to LLM orchestration and real-time personalizationRepresenting Bloomreach externally as a product thought leader in commerce search and discovery — with analysts (Gartner, Forrester), at industry events, and in strategic customer engagementsCollaborating cross-functionally with the Marketing product pillar, CDE/Data Hub team, GTM, and Customer Success to drive compound value across the Bloomreach platformTransforming the product organization with modern, agentic ways of working — leveraging AI-powered tools for product planning, research, prototyping, and requirements generation to dramatically accelerate the team's velocity and decision qualityActing as a true General Manager for the Discovery and Clarity business — owning not just the product but the commercial outcomes, partnering deeply with Sales, Solution Consulting, Customer Success, and Professional Services to drive pipeline, win rates, retention, and expansionServing as a strategic partner to Field teams — engaging directly in strategic customer conversations, supporting complex deal cycles, informing competitive positioning, and ensuring the product roadmap reflects market reality and customer needsRecruiting, developing, and retaining best-in-class product talent, fostering a culture of ownership, velocity, and customer obsessionSkills10+ years of product management experience, with at least 5 years in a senior leadership role (VP, GM, or equivalent) owning a product P&L or significant revenue lineDeep domain expertise in Commerce AI, particularly in e-commerce search, recommendations, personalization, and/or merchandising — ideally at a SaaS platform serving enterprise retailersStrong technical acumen — comfortable going deep on AI/ML concepts (ranking models, NLP/NLU, LLMs, vector search, real-time personalization) and partnering effectively with engineering and data science teamsProven ability to drive business outcomes — you think in terms of RPV, conversion rates, ARR, and customer impact, not just features shippedTrack record of building and scaling high-performing product teams across multiple geographies and time zonesDemonstrated experience transforming product organizations with modern, agentic workflows — using AI-powered tools (e.g., Claude, Cursor, Copilot) for product planning, rapid prototyping, competitive research, and requirements generation to dramatically compress cycle timesGM mindset with strong commercial instincts — you have partnered directly with Sales, Solution Consulting, and Customer Success teams to close strategic deals, drive NRR/GRR and ensure product-market fit in the fieldConviction-driven leadership style — you form strong points of view, back them with data, and can hold your ground in debates with strong-minded peers and executives while remaining collaborative and respectfulExcellent cross-disciplinary collaboration skills and strong organizational agility — you thrive in a matrixed environment and can influence without authorityExperience representing products externally to analysts, at industry events, and in strategic customer engagementsComfort with ambiguity and fast-paced environments — you can move quickly, make hard decisions, and adapt as the market and organization evolveVery strong presentation and storytelling skills — you can articulate a compelling product vision to audiences ranging from engineers to the C-suite to enterprise customersExperience with marketing technology (CDPs, marketing automation, campaign management) is a strong plus, providing future flexibility to expand product footprint across the Bloomreach portfolioBenefitsA great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.We believe in flexible working hours to accommodate your working style.We work virtual-first with several Bloomreach Hubs available across three continents.We organize company events to experience the global spirit of the company and get excited about what's ahead.We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*Subscription to Calm - sleep and meditation app.*We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.We facilitate sports, yoga, and meditation opportunities for each other.Extended parental leave up to 26 calendar weeks for Primary Caregivers.*Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*Everyone gets to participate in the company's success through the company performance bonus.*We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.We reward & celebrate work anniversaries -- Bloomversaries!*Company OverviewBloomreach is a developer of a cloud-based software that connects both customer and product data to personalize all customer touch-points. It was founded in 2009, and is headquartered in Mountain View, California, USA, with a workforce of 501-1000 employees. Its website is http://www.bloomreach.com.Company H1B SponsorshipBloomreach has a track record of offering H1B sponsorships, with 1 in 2026, 11 in 2025, 7 in 2024, 9 in 2023, 13 in 2022, 8 in 2021, 8 in 2020. Please note that this does not guarantee sponsorship for this specific role.