[Remote] Vice President, Commercial Operations

Note: The job is a remote job and is open to candidates in USA. Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. They are seeking a Vice President of Commercial Operations to own and improve the operating system that powers their B2B2C go-to-market engine, overseeing core functions such as Revenue Operations and Commercial Effectiveness while leading a high-performing team.ResponsibilitiesOwn Omada’s end-to-end commercial operating system (planning, pipeline, forecasting, compensation, tooling, and governance) to support scalable growth across our B2B and B2B2C channelsLead, coach, and inspire a high-performing Commercial Operations organization setting clear charters, success metrics, and operating rhythms that elevate the performance and engagement of the broader commercial teamProvide overarching leadership and accountability for Commercial Enablement and Effectiveness, partnering closely with the Senior Director to set vision, priorities, and success metrics that elevate field performance across segments​Lead and integrate Revenue Operations, Commercial Effectiveness (enablement), and Enrollment Forecasting into a cohesive, high-performing organization with clear charters, success metrics, and operating rhythmsDeliver a predictable, dependable, and accurate sales and enrollment forecast that is trusted across all layers of the organization and tightly linked to financial planning, care teams and supply chainDefine and execute a coherent AI strategy for Commercial Operations, using AI to improve, pipeline insights, rep productivity, and GTM decision‑making, while establishing clear governance for data quality, model usage, and change management across the commercial organizationServe as the Commercial Operations voice on CXLT, helping translate company strategy into clear commercial plans, KPIs, and execution frameworks; proactively surface risks, tradeoffs, and opportunitiesDesign and run the governance and cadences that underpin commercial performance (QBRs, pipeline reviews, forecast calls, go-to-market initiative reviews), ensuring meetings drive decisions, accountability, and insightPartner with Finance and Commercial leadership on annual and long-range planning processes, including quota setting, territory design, headcount planning, and investment cases for new markets and productsOversee the design, administration, and governance of sales compensation plans in partnership with People and Finance, ensuring alignment with company strategy and field productivityDrive continuous improvement of our commercial tech stack (Salesforce, sales productivity tools, enablement platforms, forecasting systems), evaluating and implementing platforms that improve data quality, insight, and efficiencyChampion a culture of experimentation, measurement, and learning within Commercial Operations, using data and customer insights to refine processes, playbooks, and training over timeSkillsBachelor's degree in Business, Engineering, or related field required15+ years of progressive experience in commercial, revenue, or sales operations, with at least 5–7 years leading multi-disciplinary operations teams in a high-growth, B2B or B2B2C environmentDemonstrated success operating in both scaled public companies and fast-paced growth environments, ideally within healthcare, digital health, health tech, or a similarly complex, regulated industryDeep expertise in sales forecasting, pipeline analysis, and commercial performance management, including building forecasting and reporting frameworks that are trusted at board and executive levelsProven track record leading Revenue Operations and/or Commercial Effectiveness functions, including ownership of sales compensation, sales methodology, enablement programs, and GTM toolingStrong understanding of cross-functional interdependencies between Sales, Marketing, Customer Success, Product, Finance, and Operations in delivering a clear and accurate commercial forecastHigh degree of systems fluency: expert-level comfort with Salesforce and sales productivity tools, experience integrating data from multiple systems to drive insights and decision-makingExperience innovating with AI and data-driven technologies in commercial or revenue operations, including using AI to optimize forecasting, enablement, or sales productivity, and thoughtfully managing change as these tools are adopted across the teamA strategic, enterprise-minded leader who can translate long-term business strategies into multi-year plans, lean into both strategy and execution, and navigate the organization through ambiguity, market change, and competing prioritiesA culture builder who cultivates trust, leads with Omada's values, and inspires teams by connecting commercial priorities to our mission and the impact we have on partners and membersMaster of Business Administration (MBA) or equivalent preferredBenefitsCompetitive salary with generous annual cash bonusEquity grantsRemote first work from home cultureFlexible Time Off to help you rest, recharge, and connect with loved onesGenerous parental leaveHealth, dental, and vision insurance (and above market employer contributions)401k retirement savings planLifestyle Spending Account (LSA)Mental Health Support SolutionsCompany OverviewOmada Health is a digital behavioral medicine company that helps members change their mindsets to improve health and build lasting change. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is http://omadahealth.com.Company H1B SponsorshipOmada Health has a track record of offering H1B sponsorships, with 2 in 2026, 4 in 2025, 3 in 2024, 3 in 2023, 7 in 2022, 6 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.