[Remote] Vice President, Clinical Operations

Note: The job is a remote job and is open to candidates in USA. Evergreen Nephrology is dedicated to transforming kidney care through a patient-centered approach. They are seeking a Vice President of Clinical Operations who will be responsible for the performance, scalability, and continuous improvement of enterprise clinical programs, ensuring high-quality care and operational excellence.ResponsibilitiesOwn performance across CKD Navigation, PAC, ECCP, Pharmacy, and future clinical programsEnsure clinical programs align with value-based care contract requirements, quality goals, utilization targets, and enterprise clinical strategyLead program integration, stabilization, and scaling across markets and payer partnershipsTranslate clinical priorities into workflows, protocols, technology requirements, reporting needs, and frontline executionServe as the senior escalation point for program risks, performance gaps, and complex operational challengesPartner with Central Quality to translate enterprise quality strategy into program level execution, workflow design, and frontline accountabilityPartner with Product, Technology, Analytics, and Clinical teams to implement and optimize care management platform functionality, clinical workflows, reporting, and patient engagement capabilitiesLead and advance technology enabled care delivery models that improve patient engagement, documentation accuracy, workflow efficiency, communication, and measurable outcomesSupport integrated patient engagement strategies across outreach, communication, care coordination, and campaign-based workflowsDrive data integrity and reporting alignment across Evergreen technology platforms and operational reporting systemsOwn program level KPI performance and use rapid cycle improvement to identify and close performance gapsBuild and develop high performing clinical leadership teams with clear role clarity, performance expectations, and accountability structuresLead operational integration across programs to create a more coordinated patient and provider experienceOther duties consistent with this role, as assignedSkillsLicensed clinician with experience in direct patient care and clinical operationsBackgrounds may include nursing, advanced practice providers, pharmacy, social work, or medicineExperience leading clinical operations in value-based care, provider enablement, population health, or complex chronic care modelsExperience partnering with physician leaders and building strong clinical relationshipsStrong working knowledge of HEDIS, Stars, quality performance, utilization management, and value-based care economicsHands on experience implementing, optimizing, or operationalizing care management platforms, clinical workflow tools, or patient engagement capabilitiesExperience translating operational needs into technology requirements and ensuring platform workflows support real frontline executionExperience using digital engagement, communication workflows or campaign-based outreach to improve patient engagement and program performanceAbility to lead across centralized and embedded teams, multiple markets, and matrixed partnersProven ability to manage outcomes in a fast moving, evolving environmentTrack record of building disciplined operating systems, clear accountability, and scalable clinical programsExperience leading through influence across clinical, operational, analytics, technology, and payer partnership teamsIntermediate skills with MS Office Suite of products including Outlook and TeamsAble to work effectively in a primarily remote environmentHome internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommendedEvergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their roleEmployees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA informationExperience leading clinical operations in a Nephrology settingExperience in a clinically integrated modeBachelor's degreeBenefitsAnnual bonusFlexible time off policy for full-time employees12 paid holidays per yearMedical, dental, vision and life insurance, including an HSA with employer matchReimbursement for continuing medical education for eligible rolesA 401(k) program where Evergreen matches up to 4% of contributions after six months of tenurePaid parental leaveA robust training and development program that starts with onboarding and continues throughout your career with Evergreen NephrologyEvergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their roleCompany OverviewEvergreen helps nephrologists focus on the right patients at the right time across the full care spectrum. It was founded in 2021, and is headquartered in Nashville, Tennessee, USA, with a workforce of 201-500 employees. Its website is https://evergreennephrology.com.