[Remote] UX Design Manager

Note: The job is a remote job and is open to candidates in USA. Veracross is a SaaS-based School Information Systems provider that focuses on enhancing the quality of education for independent K-12 schools worldwide. They are seeking a UX Design Manager to define and implement UI/UX strategies, mentor designers, and improve user experiences across their product offerings. The role involves leading design initiatives while collaborating with product and engineering teams to deliver intuitive solutions for complex workflows.ResponsibilitiesEstablish the design vision, principles, and standards that guide all UI/UX work across the companyDefine how UX integrates with product and engineering — from discovery through delivery — and codify the rituals, artifacts, and decision rights that make it workLead UX design across multiple Veracross product areas, including SIS, Admissions, Academics, Communications, Fundraising, and FinTechWork within and evolve our design systems, ensuring consistency across legacy interfaces while contributing to modern, scalable design patternsConduct user research and usability testing to deeply understand the needs of diverse personas—teachers, families, administrators, and studentsCreate wireframes, prototypes, user flows, and high-fidelity designs that communicate clear, intuitive solutions for complex workflowsCollaborate closely with product managers and engineering teams, translating requirements into elegant, feasible designs that scale across the platformPartner with engineering to ensure designs are implemented accurately across Ruby on Rails, Vue.js, and legacy front-end frameworksUse AI-assisted design tools to accelerate exploration, generate variations, and support documentationAdvocate for UX best practices, accessibility standards, and user-centered decision-making across the organizationContribute to design system governance, helping define components, patterns, and guidelines used across all Veracross productsDocument UX patterns, research insights, and design rationale, ensuring clarity and alignment across teamsSupport cross-product integrations, ensuring cohesive experiences across the entire Veracross platformManage, mentor, and develop UX designers across our product portfolioSkills5+ years of professional UX or product design experience, ideally in SaaS or complex workflow-driven products. 1-2 years or managing or leading designersStrong portfolio demonstrating user-centered design, problem-solving, and clear interaction design thinkingExperience working within both modern and legacy design systems, with the ability to improve and extend them thoughtfullyProficiency with modern design tools (Figma preferred) and comfort using AI-assisted design workflowsAbility to conduct user research, usability testing, and synthesize insights into actionable design recommendationsStrong understanding of UX principles, interaction design, information architecture, and accessibility standardsExcellent communication skills, with the ability to present design decisions clearly to designers, engineers, and non-technical stakeholdersExperience collaborating with engineering teams and understanding technical constraints across front-end frameworksAbility to work effectively in a remote, mostly asynchronous environmentA flexible, curious, and collaborative mindsetAuthorized to work in the United StatesExperience designing for education technology, student information systems, or multi-persona platformsFamiliarity with Ruby on Rails or Vue.js environments and how design decisions translate into implementationExperience modernizing legacy interfaces or migrating products to new design systemsBackground in service design, workflow mapping, or complex multi-system environmentsExperience contributing to or managing a design system at scaleComfort facilitating workshops, design critiques, or cross-functional alignment sessionsExperience working with distributed teams across multiple time zonesBenefits3weeks of vacationper year14 paid holidays per year (including the week off between Christmas and New Year's Eve)56 Hours of paid sick leave annuallyMedical, Dental & Vision (Blue Cross Blue Shield & EyeMed)Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel BenefitsCompany OverviewInformation and Learning Management Software for Independent Schools It was founded in 2002, and is headquartered in Wakefield, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://www.veracross.com.