[Remote] Universal Sales Representative
Note: The job is a remote job and is open to candidates in USA. Henry Schein One is a global leader in dental management, analytics, communication, and marketing software. They are seeking an enthusiastic B2C Telesales Agent (Universal Sales Representative) to help consumers find the right Dental Savings Plan while achieving and exceeding sales goals.ResponsibilitiesUncover consumer needs through effective questioning and recommend the most suitable DSP for them or their familyConsistently achieve and exceed monthly sales goals, conversion targets, and KPIsBuild strong connections with consumers, earning trust through professional, clear, and friendly communicationEducate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand termsEnroll consumers via inbound and outbound calls generated by company marketing effortsFollow a proven sales and compliance call flow to ensure quality and consistencyNavigate multiple system applications to process requests, close sales, research inquiries, and update consumer informationAccurately document all interactions in line with standard operating proceduresParticipate in ongoing training and coaching to sharpen your skills and boost performanceAdhere to all company policies, scripts, and designated processesSkillsTypically a high school diploma or GED2–3 years of call center sales experienceA high-energy, positive attitude with a passion for sales success and helping othersAssertive, goal-oriented mindset with a proven record of meeting or exceeding sales quotas and performance metricsOrganizational skills, attention to detail, and ability to follow structured processesAbility to quickly learn, retain, and apply complex information to drive resultsExcellent communication, active listening, and analytical skillsProficiency in Microsoft OfficeFast and accurate keyboarding skills (40+ WPM), with comfort navigating dual screensWillingness to work a regular 40-hour schedule and occasional overtime during peak periodsA work environment free from background noise and distractionBilingual (English and Spanish) or multilingualExperience working with dental savings plans or health insuranceExperience using NICE CXOneBenefitsA great place to work with fantastic peopleA career in the healthcare technology industry, with the ability to grow and realize your full potentialCompetitive compensationExcellent benefits package – Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and moreCompany OverviewHenry Schein One is the world's largest dental practice management software company. It was founded in 2018, and is headquartered in American Fork, Utah, USA, with a workforce of 1001-5000 employees. Its website is http://www.henryscheinone.com/.