[Remote] Travel Consultant – Remote VIP

Note: The job is a remote job and is open to candidates in USA. American Express Global Business Travel is a company that values inspiration in travel and offers a collaborative culture. They are seeking a VIP Travel Consultant to manage travel for exclusive clients, providing excellent service and anticipating traveler needs while ensuring compliance with travel policies.ResponsibilitiesAdvise and arrange travel for corporate business customers (both individuals and groups) in the USConduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional servicesArrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodationsUse of one of our Global Distribution System's (GDS)Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirementsUse positive telephone service techniques and act on special customer requestsPrevent fraudulent callers from trying to book trips afterhours by following our security protocolsCollaborate within your team to coach, mentor, and provide constructive feedback to improve service levelsSkillsPassion for excellence in client service, including proactive anticipation of needsNative GDS expertise (Sabre, Apollo, Amadeus)3 + years corporate travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travelExcellent professional communication (written and verbal)Attention to detailAct with integrity, and look after personal traveler informationResolving customer issues quickly and independently / with supplierTeamwork and openness to feedbackBenefitsFlexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.And much more!Company OverviewAmerican Express Global Business Travel is a travel management company offering comprehensive solutions for businesses of all sizes. It was founded in 2014, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is https://www.amexglobalbusinesstravel.com.Company H1B SponsorshipAmerican Express Global Business Travel has a track record of offering H1B sponsorships, with 6 in 2026, 33 in 2025, 27 in 2024, 19 in 2023, 40 in 2022, 22 in 2021, 26 in 2020. Please note that this does not guarantee sponsorship for this specific role.