[Remote] Transcription Project Manager

Note: The job is a remote job and is open to candidates in USA. Align Turn provides quality assurance for speech training data, helping AI research teams validate audio quality and ensure accurate transcripts. The Transcription Project Manager will oversee the transcription pipeline for a specific language, managing a team of transcribers and ensuring high-quality, timely delivery of transcripts.ResponsibilitiesOwn day-to-day transcription operations for your assigned language, delivering high-quality transcripts on timeManage a distributed team of hundreds of transcribers: onboarding, training, scheduling, calibration, and ongoing performance managementTrack throughput and deadlines, forecast capacity, and escalate risks earlyAudit transcriber work continuously and provide detailed, actionable feedback to maintain data integrityMaintain and improve training materials, style guides, quizzes, and QA checklistsTriage questions from transcribers and resolve edge cases against the style guideReport progress, quality metrics, and blockers to leadership and clientsSurface tooling and workflow improvements to streamline operationsSkillsStrong project management and operational execution skills — you can run a process reliably at scale and hit deadlinesExperience managing large distributed teams, contractors, freelancers, or annotators (or comparable coordination experience, e.g. BPO, community management, large volunteer programs)Extreme attention to detail and a high bar for data accuracyExcellent written communication — most of your team interaction is async and in writingComfort with spreadsheets and tracking tools; able to stay organized across hundreds of people and thousands of filesReliable internet connection and availability for overlap with your team's working hoursFluency in Tamil, Hindi, Spanish, or Tagalog — you'll be able to spot-check transcripts in your language directlyPrior experience in transcription, translation, localization, subtitling, or data labeling / annotation operationsExperience with QA workflows, audio data, or linguisticsBasic technical proficiency (spreadsheet formulas, SQL, Python, or AI coding assistants) to streamline workflowsCompany OverviewWe ensure the accuracy and reliability of AI research data through specialized quality assurance. It was founded in 2025, and is headquartered in San Francisco, US, with a workforce of 11-50 employees. Its website is https://alignturn.com.