[Remote] Training Coordinator

Note: The job is a remote job and is open to candidates in USA. Airbnb is a global company that connects hosts and guests for unique stays and experiences. As a Training Coordinator, you will support tactical training operations, focusing on vendors and region-specific markets, while collaborating with various teams to ensure effective training delivery.ResponsibilitiesAct as an internal Airbnb POC, supporting vendors and channeling questions and feedback to appropriate teams within Airbnb, including Service Delivery Partner Optimization, Workforce Management, Knowledge Management and QualityBuild and preserve trusted relationships through clear and direct communication, collaboration and delegation across multiple levels, internally and externallyCoordinate the logistics of internal new hire training by working closely with Talent, Recruiting and the Learning Facilitation Team ManagerDevelop and drive vendor trainer engagement initiatives, including organizing and moderating regular meetingsEnsure training performance documentation is accessible, completed correctly and in full, and conduct regular audits to ensure required maintenance is addressed in a timely mannerSupport with troubleshooting technical issues and driving completion of critical projectsSkillsExperience working with training operations and third-party vendorsExcellent organization, attention to detail, flexibility, proactivity and resourcefulnessStrong communication and interpersonal skills, with a proven track record of the ability to work across departments and levelsAdaptability to quickly adjust to new technologies, business needs and workload reprioritizationWillingness to travel, if necessary (up to 25%)Preferred knowledge of Tableau, SQL and other Airbnb databases, including creating queries and manipulating large data setsPreferred familiarity with Absorb (LMS) and Orchestra (TMS)BenefitsBonusEquityBenefitsEmployee Travel CreditsCompany OverviewAirbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.airbnb.com.



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