[Remote] Temporary Case Administrator (Legal Support)
Note: The job is a remote job and is open to candidates in USA. The American Arbitration Association is seeking detail-oriented Temporary Case Administrators to support arbitration and mediation case administration. This fully remote role provides administrative and customer service support to ensure fair and efficient dispute resolution processes.ResponsibilitiesManage arbitration/mediation case tasks and schedulesCommunicate with parties, attorneys, arbitrators, and mediatorsMaintain accurate case records in the PRISM case management systemPrepare and send correspondence; coordinate calls and video conferencesApply fee schedules and support billing activitiesProvide timely, professional customer service and problem-solvingSkillsAssociate's degree or equivalent combination of education and relevant experienceStrong written and verbal communication skillsAbility to interpret legal documents and procedural rulesIntermediate skills in Microsoft Outlook, Word, and ExcelHighly organized with strong attention to detail; able to manage multiple prioritiesProfessional, reliable, and able to maintain confidentialityCompany OverviewAAA offers ADR services and products to enterprises of all sizes and industries. It was founded in 1926, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.adr.org.
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