[Remote] Technology Operations & Governance Analyst - Remote US
Note: The job is a remote job and is open to candidates in USA. SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. The Technology Operations & Governance Analyst will be responsible for defining and documenting processes related to technology operations, working closely with various stakeholders to ensure effective operations and compliance with established procedures.ResponsibilitiesPartner with business and technology leadership to implement processes for managing and tracking software development teamsWork across business lines (CRE, RRE, Corporate) to standardize processes and drive the implementation and adherence of the Technology System of Delivery (SoD)Analyze and implement improvements to the SoDResponsible for managing change within the SoDEnsure that all changes are implemented in a secure and compliant manner, adhering to relevant regulations and internal policiesPartner with Data and Analytics staff to create metrics and reports that support the SoDCreate and maintain a repository for storage and communication of standard processes and procedures in SharePointCoordinate activities among team members and other relevant stakeholdersProvide regular updates on project progress, milestones, and potential challenges to stakeholdersIdentify and assess project risks, working with the team to develop mitigation plansProactively address issues and obstacles that may impact project deliveryAnalyze Azure DevOps (ADO) boards to verify established structure and processes are being followedWork with Portfolio, Capability and Delivery teams to create queries or metrics in ADO to improve insightsWork with the Performance Metrics team to roll out changes needed to support new or changing metrics or key performance indicators (KPIs)Advocate for the use of automation to streamline repetitive tasks and improve overall efficiencyOther activities as may be assigned by your managerSkillsBachelor's degree or equivalent from four-year College or technical school or equivalent combination of education and experienceEntry level professional with 0-2 years of industry and/or relevant experience, typically at an Analyst level role or external equivalentFamiliarity with Scrum/Agile methodologies. Agile certifications a plus: PMI-ACP, CSM, SAFeExperience using Azure DevOps (preferred) or Jira for managing work tasksExperience with process documentation tools such as Visio or Blueworks LiveExperience with Microsoft Office SuiteExperience working remotely and household setup conducive to remote workUnderstanding of software development life cycle models and knowledge of both agile and traditional project management principles and practicesExcellent written and verbal communicationBenefitsDiscretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approvalPTO and paid holidays, the terms of which are set forth in the program policiesMedical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plansCompany OverviewSitusAMC provider of consulting, outsourcing, talent and technology solutions, supporting institutional lenders and investors. It was founded in 1985, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is https://www.situsamc.com.Company H1B SponsorshipSitusAMC has a track record of offering H1B sponsorships, with 1 in 2024, 3 in 2022. Please note that this does not guarantee sponsorship for this specific role.