[Remote] Technology Operations Engineer II - Remote

Note: The job is a remote job and is open to candidates in USA. UNFI is North America’s premier grocery wholesaler, delivering a wide variety of products to community grocers and retail chains. The Technology Operations Engineer II is responsible for the day-to-day production control and enterprise scheduling, providing accurate services for the digital distribution of schedules and code, along with automation of job workflows to support efficient corporate functions.ResponsibilitiesAssembly and staging of Production Control maintained components: Jobs, Scheduling Procs, control cards, etcPromotion and Deployment of all component packages, including programs, related panels, jobs, etc., covering all phases from initial addition of new components, maintenance of UAT levels, through the removal of retired componentsMaintain assignments in the PILOT environments (online, batch and project), including post-deployment activitiesResolve issues with packaging, including component location and availability, user issues, and movement failuresMaintain component Libraries and related support jobs Job AutomationMaintenance of Jobs, Scheduling Procs, control cards, etcSetup and maintenance of data transfer jobsIdentification & Implementation of standard scheduling solutionsImplementation of application-specified scheduling solutionsTechnical Design of complex scheduling solutionsTroubleshooting complex scheduling issuesReview and determine optimization of existing automation componentsMonitor defined components for adherence to appropriate standardsThird-Party Software Product SupportProduct Maintenance tasks (upgrades (installing, testing and implementing), patches/fixes, troubleshooting, and environmental maintenance)Product Administration tasks (Security setup, Cross-platform Agent maintenance, parameter updates including topology and external tracking, package type definitions, etc.)Secondary User Support and Training (primary training via user peers); initial training for newly acquired tools or major changes due to upgrade; assistance regarding tool usagePerforms other duties as assignedParticipate in on-call rotation when appropriateSkillsBachelor's Degree in Computer Science or related discipline or a combination of relevant IT experience and education3-6 years' relevant IT experience3-6 years' experience in Enterprise Scheduling systems such as CA-7, CA Workload Automation ESP, JAMS, JAMS for VMS, IBM Workload Automation / IWA, Control-M, Stonebranch, Redwood, cloud based scheduling or similar3-6 years' experience in change control / version control systems such as CCS, CA Endevor, Panvalet, Git or similar3-6 years' experience in Operating system support such as z/OS, IBMi, VMS, Windows, Linux or cloud based systemsAbility to use judgment and understanding of the primary tools to produce desired and successful implementationsAbility to participate in project managementAbility to adapt and collaborate across teamsProblem solving skillsRoot Cause Analytic skillsAbility to think broadly and provide thought leadershipAbility to manage work effectively and break down own tasksKnowledge in change control systems and operating systemsGood judgment is required for this position as there may be times when direct supervision may not be immediately availableBenefitsCompetitive 401kFlexible PTOHealth benefits – first of the month following 30 days of employmentMentorship program/developmental opportunitiesPaid Time OffSick TimePaid holidays and parental leave401K ProgramMedical, dental, vision, life, and accidental death/dismemberment insuranceShort-term and long-term disability insurance programFlexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreementsCompany OverviewUNFI is North America’s Premier Food Wholesaler. It was founded in 1978, and is headquartered in Providence, Rhode Island, USA, with a workforce of 10001+ employees. Its website is https://www.marketcentre.com.