[Remote] Technical Writer, Manager

Note: The job is a remote job and is open to candidates in USA. Acentra Health empowers better health outcomes through technology, services, and clinical expertise. They are seeking a Technical Writer Manager to supervise and coordinate the Technical Writing team’s projects, ensuring alignment with organizational goals and project requirements while enhancing team effectiveness and communication with leadership.ResponsibilitiesFunction as a supervisor, coordinating team members and projects to ensure alignment with organizational objectives, timelines, and quality standardsAnalyze project forecasts and track variances to optimize resource allocation, making strategic adjustments as needed to support project goalsPlan, prioritize, and assign tasks to team members, collaborating closely to monitor project progress and resolve challengesFacilitate cross-functional collaboration by working with stakeholders across departments to gather information, clarify requirements, and address project needs effectivelyProvide insights and strategic recommendations to improve team processes, enhance workflow efficiency, and support continuous improvement in documentation qualityAdminister and maintain documentation tools, ensuring that resources are readily available and well-organized to support efficient project executionSupport team development by providing mentorship and task guidance, fostering skill growth, and ensuring adherence to best practicesTrack and report on project metrics, progress, and outcomes, delivering valuable insights to inform decision-making and strategic planningTroubleshoot issues as they arise, identifying root causes and coordinating corrective actions to maintain project momentum and meet deadlinesUphold a high standard of quality in all deliverables, reviewing documentation to ensure consistency with established standards and accessibility requirementsSkillsBachelor's or Master's Degree in English, Technical and Professional Communication, Journalism, or a related business field OR will consider years of experience in lieu of a degreeA minimum of 10 years of relevant technical or medical writing experienceProven experience leading documentation efforts for information technology teams, technical staff, or similar groups, or demonstrated success managing teams and guiding complex projects in a related fieldExperience in large, complex organizations, including centralized or matrixed team environmentsFamiliarity with the Software Development Life Cycle (SDLC)Adaptability, flexibility, and keen attention to detail are criticalStrong interpersonal skills to communicate effectively with a wide range of technical and non-technical staff, accept constructive feedback on drafts, and manage tasks under tight deadlinesSelf-motivated, with strong time management skills and the ability to balance multiple priorities effectivelyThis is a remote position that requires the ability to effectively manage and collaborate across multiple time zones, including regular interaction with teams based in IndiaExperience in the healthcare industryExpert knowledge of Microsoft Office Suite (particularly Word, Excel, and Visio) and proficiency with documentation and publishing toolsStrong understanding of WCAG accessibility standards to promote accessible content creationDemonstrated technical understanding with the ability to communicate complex technical concepts in accessible, business-oriented languageThis role involves handling sensitive materials and requires a high level of confidentialityBenefitsComprehensive health plansPaid time offRetirement savingsCorporate wellnessEducational assistanceCorporate discountsCompany OverviewAcentra Health is a provider of clinical services and technological solutions to government healthcare organizations. It was founded in 1994, and is headquartered in Mclean, Virginia, USA, with a workforce of 1001-5000 employees. Its website is https://acentra.com/.Company H1B SponsorshipAcentra Health has a track record of offering H1B sponsorships, with 7 in 2026, 49 in 2025, 49 in 2024, 16 in 2023. Please note that this does not guarantee sponsorship for this specific role.