[Remote] Technical Writer

Note: The job is a remote job and is open to candidates in USA. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. They are seeking a Technical Writer to own and drive content for key product areas, collaborating with cross-functional teams to create high-quality technical documentation. This role involves transforming complex technical concepts into accessible content while leveraging AI-assisted documentation tools.ResponsibilitiesOwn end-to-end software documentation, from planning to publicationEnforce documentation standards, style guides, and best practicesMaintain information architecture to ensure findability, scalability, and reusability of contentUse AI-assisted authoring tools to enhance documentation productivity and content qualityWork with Git architecture and modern version control systems for collaborative documentation workflowsApply automation, scripting, or lightweight programming skills to streamline content management and deliveryResearch and understand user needs to ensure documentation supports their tasks effectivelyContinuously improve documentation based on user feedback, analytics, and usability studiesLeverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvementSkills3+ years of experience in technical writing2+ years of experience in creating and managing software documentation (APIs, SDKs, release notes)Exceptional written and verbal communication skills with the ability to explain complex concepts clearlySuperior project management and stakeholder management expertiseStrong understanding of information architecture, content strategy, and version control (Git)Bachelor's degree in Technical Communication, Computer Science, Engineering, BCA, MCA, or a related fieldProgramming knowledge (Python, JavaScript, or C/C++) is a plusExperience in leveraging AI tools for content creation and quality assurancePrior experience with software documentation, and SDLCFamiliarity with agile workflows, content automation, and continuous documentation practicesExperience in managing documentation projects within open-source communitiesProficiency with the following tools and technologies: Git, Command-line interface, HTML, Markdown, DITA, CCMS, Oxygen XML Editor, MS Office, Adobe Acrobat Professional, Adobe Illustrator/Photoshop, VisioExperience with artificial intelligence (AI) powered tools and technologies used to enhance productivity, analysis, and decision-makingFamiliar with Agile methodology. Participate in daily Scrum/Agile meetings to align documentation with current sprint goals and software release cyclesBenefitsA comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution (all benefits are subject to eligibility requirements)Company OverviewOptum provides primary care and optical care services. It was founded in 1985, and is headquartered in Albuquerque, New Mexico, USA, with a workforce of 10001+ employees. Its website is https://nm.optum.com.