[Remote] Technical Support Analyst
Note: The job is a remote job and is open to candidates in USA. PartnerOne is focused on creating the best loan origination system available. They are seeking a Technical Support Analyst to provide advanced troubleshooting and support for their Mortgage Cadence Platform, ensuring a seamless experience for users and borrowers.ResponsibilitiesAdvanced troubleshooting skills, detail oriented, quick learnerDeep knowledge of web technologiesSQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etcStrong communication skillsAbility to multi-task and dynamically prioritize issuesPassionate about security and risk mitigationFocus on quality and efficiency2+ years in prior technical support role preferredMortgage Knowledge recommended but not imperativeSkillsAdvanced troubleshooting skills, detail oriented, quick learnerDeep knowledge of web technologiesSQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etcStrong communication skillsAbility to multi-task and dynamically prioritize issuesPassionate about security and risk mitigationFocus on quality and efficiency2+ years in prior technical support role preferredMortgage Knowledge recommended but not imperativeCompany OverviewPartnerOne acquires and grows enterprise software companies for the long term. It was founded in 1995, and is headquartered in Montreal, Quebec, CAN, with a workforce of 201-500 employees. Its website is http://partnerone.com/.