[Remote] Technical Program Manager - Marketplace Integrations

Note: The job is a remote job and is open to candidates in USA. Rithum is an AI‐first organization, meaning AI is foundational to how we work, collaborate, and grow. As a Technical Program Manager, you play a pivotal role in steering the strategic direction and oversight of electronic data interchange (EDI) systems and API integrations within the organization, fostering collaboration across various functional teams to enhance business processes and strengthen communications with partners and clients.ResponsibilitiesProvide project oversight and strategic direction of electronic data interchange systems and API integrationsAct as project lead and work closely with cross-functional teams to streamline business processes, improve data accuracy, onboard new clients, and enhance communication with partners and clientsConsults with internal teams and clients in the analysis of technical integration requirements (EDI and API)Organizes, analyzes, & controls the activities of the engineering and implementation teamsTracks & reports development/onboarding status and communicates with teams and clientsOversee documentation processes for product changes and updatesManage product release cycles, coordinating between teams to ensure smooth rollouts and client transitionsSkills3+ years client-facing technical project management experience at a B2B SaaS companyDemonstrates comprehensive expertise in API standards and protocols, along with practical experience in API integrationsExperience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and/or documentationExperience as an IT Project Manager - capable of leading technical teams from a strategic business standpointAbility to foster strong relationships with trading partners, vendors, and internal teams, and communicate effectively with various stakeholders to ensure alignment and project executionAbility to work in fast-paced environments and manage multiple projects simultaneouslyBachelor's degree with 5+ years' experience in program management, preferably in the ERP, EDI, CRM or eCommerce spaceMaster's degree is a plusBenefitsMedical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1A 6% 401(k) matchCompetitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days12 weeks primary caregiver leave & 4 weeks secondary caregiver leaveAccident, critical illness, and hospital indemnity insurancePet insuranceLegal assistance and identity theft insurance plansLife insurance 2x salaryAccess to the Calm app and the Employee Assistance Program$65/month Remote work stipend for internetCulture and team-building activitiesTuition assistanceCareer development opportunitiesCharitable contribution match up to $250 per yearDiscretionary bonus for non-sales roles10% of the annual base salaryCompany OverviewRithum is a provider of cloud-based e-commerce fulfillment and marketing solutions for large retailers, marketplaces, and consumer brands. It was founded in 1997, and is headquartered in Atlanta, Georgia, USA, with a workforce of 501-1000 employees. Its website is https://www.rithum.com.Company H1B SponsorshipRithum has a track record of offering H1B sponsorships, with 2 in 2025, 3 in 2024. Please note that this does not guarantee sponsorship for this specific role.