[Remote] Technical Program Manager, Infrastructure

Note: The job is a remote job and is open to candidates in USA. Figma is a company on a mission to make design accessible to all, and they are seeking a Technical Program Manager to partner with their Infrastructure team. The role focuses on driving critical infrastructure initiatives, ensuring seamless integration of projects, and collaborating with various teams to improve performance and deliver on key objectives.ResponsibilitiesLead the execution, coordination, and risk management of Figma's infrastructure projects, ensuring seamless integration with minimal performance impactDrive key infrastructure initiatives, including reliability, storage, distributed systems, cloud-native performance improvements, and compliance programs (e.g., encryption key management, FedRAMP, SOC 2)Partner closely with engineering, security, compliance, and legal teams to ensure alignment and on-time deliveryTrack program milestones and ensure seamless delivery across multiple infrastructure teams, including data, caching, observability, and security engineeringProvide regular updates to executive leadership, external partners, and internal teams on the status of infrastructure programs, including risks, blockers, and dependenciesDevelop and drive best practices in infrastructure program management, improving visibility into progress, risks, and technical dependenciesFacilitate large-scale testing and rollout strategies for critical infrastructure changes to minimize downtime and ensure high system reliabilityTranslate technical constraints and risks into executive-level communications for senior leadership and external stakeholdersSkills8+ years in Infrastructure TPM or related roles (cloud engineering, SRE, or infra-focused software engineering), with hands-on experience in cloud-native architectures and distributed systems (AWS, GCP, or similar)Deep technical expertise across infrastructure components - storage (S3, RDS, DynamoDB), caching (Redis), search (OpenSearch), and event-driven systems (Kafka) - with the ability to reason across org-level goals, architectural trade-offs, and component-level detailsTrack record driving large-scale infrastructure programs such as migrations, cost optimization, encryption/key management, and reliability initiatives for high-availability, business-critical servicesStrong cross-functional program management skills, including coordinating multi-team engineering orgs, tracking performance bottlenecks, optimizing infrastructure SLAs, and establishing PM best practices in ambiguous environmentsProven stakeholder management, with experience engaging external partners (cloud providers, enterprise customers) and translating complex technical challenges into clear executive-level communicationsA track record of setting up and scaling TPM functions or program management practices within an engineering organizationExperience working on high-visibility enterprise security and compliance programs (SOC 2, FedRAMP, encryption key management)Infrastructure incident management and analysis experienceExperience working with external enterprise partners on technical programs (e.g., Apple, AWS, Google)Background in software engineering or site reliability engineering (SWE/SRE-to-TPM career path)BenefitsFigma offers equity to employeesHealth, dental & visionRetirement with company contributionParental leave & reproductive or family planning supportMental health & wellness benefitsGenerous PTOCompany recharge daysA learning & development stipendA work from home stipendCell phone reimbursementSales incentive pay for most sales rolesAn annual bonus plan for eligible non-sales rolesCompany OverviewFigma is a collaborative design tool that enables teams to create, prototype, and test digital products on one platform. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.figma.com.Company H1B SponsorshipFigma has a track record of offering H1B sponsorships, with 12 in 2026, 47 in 2025, 27 in 2024, 32 in 2023, 35 in 2022, 16 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.