[Remote] Technical Program Manager- FedRAMP
Note: The job is a remote job and is open to candidates in USA. Nexthink is the leader in digital employee experience management software, seeking a FedRAMP Technical Program Manager to oversee their compliance programs. This role involves driving FedRAMP processes, coordinating with various teams, and ensuring alignment on federal compliance priorities.ResponsibilitiesOwn and drive FedRAMP program execution across the authorized environment, including governance routines, milestones, risks, evidence collection, remediation tracking, and continuous monitoring activitiesProvide operational oversight for the FedRAMP system boundary, ensuring that system changes, control responsibilities, data handling expectations, and authorization commitments are understood and followed by the right teamsCoordinate FedRAMP processes across Security, Engineering, Product, Cloud Operations, Support, Legal, and Customer Success, translating compliance requirements into practical execution plansManage relationships with third-party assessment organizations, consultants, cloud service providers, and other external advisors, ensuring clear expectations, timely deliverables, and high-quality audit outcomesPartner with customer-facing teams to support federal customer meetings, security reviews, compliance questionnaires, authorization discussions, and explanations of Nexthink's government cloud roadmapMaintain and improve FedRAMP documentation, including program plans, control narratives, policies, procedures, POA&M inputs, customer-facing materials, and recurring compliance reportingTrack findings, risks, exceptions, and dependencies through closure, ensuring accountable owners, realistic deadlines, and transparent escalation when decisions or resources are neededSupport future public sector initiatives, including readiness planning for FedRAMP Moderate, DoD IL5/IL6 environments, agency-specific requirements, and related federal compliance frameworksHelp build repeatable operating mechanisms for a federal cloud program, including change governance, audit readiness, customer data handling reviews, incident coordination, and cross-functional readiness forumsSkills7+ years of experience in technical program management, security compliance, cloud governance, federal delivery, or related roles supporting regulated SaaS, cloud, or public sector environmentsStrong working knowledge of FedRAMP processes, including authorization readiness, control implementation, evidence management, continuous monitoring, POA&M management, and assessment coordinationGood understanding of U.S. federal programs and compliance expectations, including how agencies, sponsors, assessors, consultants, and cloud service providers interact during authorization and post-authorization operationsExperience managing audits, assessments, or compliance programs involving frameworks such as FedRAMP, NIST 800-53, DoD SRG, FISMA, ISO 27001, SOC 2, or similar control regimesAbility to understand cloud architecture, security boundaries, shared responsibility models, data flows, logging, access control, incident response, and change management well enough to engage credibly with technical teamsTrack record of driving complex, cross-functional initiatives where success depends on influence, coordination, documentation quality, and persistent follow-throughExperience working with public sector customers, systems integrators, resellers, government procurement channels, or federal security stakeholders is highly desirableExposure to DoD Impact Level environments, especially IL5/IL6, Azure Government/GCC High, AWS GovCloud, or similar sovereign/government cloud environments is a strong plusBenefits100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.Free accessto professional training platforms to explore your interests and enhance your skills.Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.Bonuses for referring successful hires after three months of continuous employment.Company OverviewNexthink allows enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experience. It was founded in 2004, and is headquartered in Prilly, Vaud, CHE, with a workforce of 1001-5000 employees. Its website is http://www.nexthink.com.