[Remote] Technical Program Manager

Note: The job is a remote job and is open to candidates in USA. Applied Systems is a company that has spent over 40 years building technology for insurance professionals and is currently seeking a Technical Program Manager to join their DevOps and SRE team. This role involves leading large-scale, cross-functional technical programs, ensuring initiatives are delivered effectively while driving alignment across complex organizational ecosystems.ResponsibilitiesLead prioritization and develop integrated program plans that align cross-functional teams and technical leadership across large-scale initiativesExpertly identify, map, and manage complex dependencies by applying deep technical knowledge to surface upstream and downstream impactsDeliver regular, business-ready updates and insights to cross-functional leaders, ensuring full transparency on progress, resource needs, and organizational capacityProactively anticipate and identify emerging risks across complex, multi-workstream initiatives, escalating high-impact issues with data-driven insights and clear recommendationsDrive resolution of bottlenecks and address interdependencies across complex, multi-team ecosystems by engaging directly with stakeholders to translate program needs into actionable plansOwn program communication – tailoring updates on goals, status, risks, and decisions for each audience from engineering teams to business and technical leadershipFacilitate integrated planning and retrospective sessions with cross-functional teams, surfacing coordination challenges and optimizing workflows and resource allocationDrive process innovation across program stakeholders, developing and implementing frameworks for continuous improvement in team coordination and delivery qualitySkills8+ years of experience managing complex, cross-functional technical programs in fast-paced, enterprise-scale technology environmentsProven track record of engaging and influencing technical and cross-functional leadership to align resources and drive outcomes across large-scale programsAbility to facilitate productive conflict and build consensus to accelerate decision-making and problem resolutionExperience identifying organizational trends and patterns and incorporating them proactively into program planning and risk mitigation strategiesExperience engaging cross-functional stakeholders with diverse viewpoints to drive alignment, manage expectations, and maintain transparency across all phases of complex initiativesDemonstrated ability to influence without direct authority and drive alignment across matrixed, cross-functional organizationsDeep understanding of software development practices, cloud-based delivery models, and DevOps and SRE principles within modern engineering ecosystemsJira and Confluence – leveraged to identify, track, and surface insights across complex program landscapesAI-powered productivity and collaboration tools including Atlassian Rovo and ClaudeBenefitsMedical, Dental, and Vision CoverageHoliday and Vacation TimeHealth & Wellness DaysA Bonus Day for Your BirthdayDepending on the role, team members may also be eligible for additional compensation plans (bonus and commission).Company OverviewApplied Systems is a digital insurance agency that provides software for agency management systems. It was founded in 1980, and is headquartered in University Park, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www1.appliedsystems.com.Company H1B SponsorshipApplied Systems has a track record of offering H1B sponsorships, with 9 in 2025, 3 in 2023, 5 in 2022. Please note that this does not guarantee sponsorship for this specific role.