[Remote] Technical Program Manager

Note: The job is a remote job and is open to candidates in USA. EG4 Electronics is seeking a Technical Program Manager for their Grid Services API Platform. This role involves technical ownership of API integrations, overseeing program operations, and ensuring compliance with industry standards while managing partner relationships.ResponsibilitiesOwn the technical architecture and development of the Grid Services API Platform, ensuring robust scalability and reliabilityDrive partner onboarding and integration efforts, coordinating technical requirements, process documentation, and timelines for utility and aggregator partnersDirect the transition of legacy integrations to modern API and EMS platforms, fostering seamless migration and operational continuityOversee the development and maintenance of backend services for the virtual power plant, emphasizing high availability and publisher/subscriber architectureLead the programs with cross-functional teams—including Software, Firmware, Operations, and Customer Success—to execute grid service programs and deliver on feature roadmapsEstablish and optimize processes for partner integration, program activation, and operational excellenceFacilitate technical and business communication between internal teams and external stakeholders, translating complex concepts for utility executives and partnersEnsure full technical compliance with industry standards, including CSIP / IEEE 2030.5, OpenADR , and SunSpec Alliance recommendationsOversee telemetry standards, ensuring granular interval data collection (kW, kWh, SOC) for precise grid services and Measurement & Verification (M&V)Maintain rigorous cybersecurity and data handling protocols to meet utility and ISO/RTO regulated program requirementsOwn the triage process for partner issues and bugs, identifying and resolving root causes for underperformance or anomalies in dispatch eventsMonitor integration health and latency to maintain a 99% performance reliability rate across all active VPP programsIdentify operational risks and implement technical solutions to prevent 'dual-dispatch' conflicts and ensure program integrityTrack program performance and support continual improvement initiatives to optimize reliability and partner satisfactionAll other duties assignedSkillsBachelor's or Master's degree in Computer Science, Engineering, Energy Systems, or related field5+ years owning large cross-team technical initiatives, with proven program management experience and a strong understanding of the Software Development Lifecycle (SDLC)Proficiency in backend technologies (Python, RestAPI, FastAPI, Java) and SQL databasesExperience with cloud infrastructure (AWS), infrastructure as code (Terraform, AWS CDK), and grid integration toolsDemonstrated experience in VPP/DER integration, SCADA, or grid software platformsFamiliarity with the electric power industry and wholesale electricity markets is highly desirableSkilled in process building, partner onboarding, and program operations within technical environmentsExceptional ability to convey complex technical concepts to business stakeholders and utility executives; strong collaborative skillsThis position may require the ability to perform tasks that involve sitting, standing, walking, lifting 25+ lbs, computer work and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodationsCompany OverviewEG4 Electronics offers solar batteries, inverters, mini-split HVAC, and a monitoring portal with documentation, updates, and forum support. It was founded in 2021, and is headquartered in Sulphur Springs, Texas, USA, with a workforce of 51-200 employees. Its website is https://www.eg4electronics.com.Company H1B SponsorshipEG4 Electronics has a track record of offering H1B sponsorships, with 2 in 2024. Please note that this does not guarantee sponsorship for this specific role.