[Remote] Technical Program Management Director

Note: The job is a remote job and is open to candidates in USA. Salesforce is the #1 AI CRM, dedicated to driving customer success through innovation and technology. The Director of Technical Program Management will lead complex, cross-functional initiatives that enhance operational efficiency and drive AI adoption within the organization.ResponsibilitiesLead complex programs from planning through execution, aligning scope, timelines, and business goalsDesign and implement AI-first program frameworks, incorporating automation and intelligent workflowsPartner with executive leadership as a trusted advisor to drive clarity, prioritization, and outcomesDrive cross-functional alignment through structured cadences, metrics, and decision frameworksManage dependencies across teams and proactively resolve risks and blockersIdentify opportunities to automate manual processes and improve operational efficiencyApply AI and agent-based workflows to streamline execution and reduce coordination overheadFoster a culture of accountability, innovation, and continuous improvementBuild AI agents and multi-agent pipelines that automate status, risk detection, and reportingDefine metrics for AI adoption and impact across the orgCodify reusable AI assets—skills, prompts, agents—so wins scale across teamsPilot emerging AI capabilities on real work; standardize what proves outSkills10+ years of experience in technical program management, engineering, or related roles10+ years leading SaaS product development programsProven track record delivering complex, cross-functional initiativesExperience applying AI, automation, or workflow tools to improve business processesFamiliarity with AI-assisted tools, copilots, or intelligent systemsAbility to translate emerging AI capabilities into practical, business impactStrong analytical and problem-solving abilitiesDeep understanding of Agile and software development lifecycleExcellent stakeholder management and communication skillsAbility to operate effectively in ambiguous, fast-moving environmentsTrack record of improving systems, processes, or operating modelsHands-on with AI agent frameworks (Claude/Agentforce, MCP tools)—builds, not just directsAutomated a real workflow end-to-end with AI, with measurable effort savedComfortable scripting to prototype automations and validate AI outputBenefitsCertain roles may be eligible for incentive compensation, equity, and benefits.Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.Company OverviewSalesforce is a cloud-based software company that provides customer relationship management software and applications. It was founded in 1999, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is https://www.salesforce.com.Company H1B SponsorshipSalesforce has a track record of offering H1B sponsorships, with 324 in 2026, 1883 in 2025, 2296 in 2024, 1850 in 2023, 2849 in 2022, 2124 in 2021, 1960 in 2020. Please note that this does not guarantee sponsorship for this specific role.