[Remote] Technical Product Manager

Note: The job is a remote job and is open to candidates in USA. The COOL Company is a leading innovator in AI-driven advertising technology, dedicated to enhancing user experiences across various platforms. They are seeking a Technical Product Manager to bridge business teams, customers, and engineering, focusing on resolving product issues and improving usability across their platforms.ResponsibilitiesOwn intake and triage process for product feedback and issuesInvestigate reported problems and reproduce issues independentlyDistinguish between bugs, usability concerns, feature requests, and training gapsPrioritize issues based on customer impact, revenue impact, and strategic importanceWrite clear product requirements and engineering ticketsCoordinate implementation with engineering and data science teamsCommunicate status and timelines to stakeholdersMonitor product quality and identify recurring pain pointsPartner with Sales and Customer Success teams to gather user insightsDrive continuous improvement of internal workflows and processesHelp define product roadmap priorities based on customer feedback and business objectivesTrack product delivery metrics and ensure accountability across teamsSkills3–7 years of experience in Product Management, Technical Product Management, Solutions Engineering, or similar roleExperience working closely with software engineering teamsStrong understanding of SaaS products and web applicationsAbility to troubleshoot technical issues independentlyExperience writing detailed product requirements and user storiesStrong communication and stakeholder management skillsComfortable operating in fast-moving startup environmentsExperience with AI, AdTech, MarTech, DSPs, SSPs, or digital advertisingBenefitsHealth, Dental and Vision InsurancePaid Time OffCompany HolidaysFlexible work schedule401kCompany OverviewThe COOL Company is a leader in AI-driven advertising technology, unifying creative automation, campaign activation, and attribution intelligence into a performance-driven platform for brands, agencies, and publishers. It was founded in 2012, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is http://www.insticator.com.