[Remote] Technical Operations Administrator

Note: The job is a remote job and is open to candidates in USA. The Well Recruiting Solutions is a direct-hire recruiting service specializing in supporting financial advisory and wealth management firms. They are hiring a hands-on Technical Operations Administrator to support and maintain a modern, automation-driven technology stack built on Zoho CRM, Microsoft 365, and Azure cloud services, while gaining exposure to system architecture and advanced automation systems.

Responsibilities
• Administer and maintain Zoho CRM modules, workflows, fields, and automation (handle routine changes independently)
• Own system provisioning across the tech stack, including setup and access management for third-party tools and platforms
• Perform basic Microsoft 365 administration, including user accounts, groups, Teams, permissions, and onboarding/offboarding
• Configure, test, and troubleshoot webhooks and REST API integrations, including JSON payload validation and HTTP error resolution
• Monitor and support Azure Container Apps and related services, review container logs, and troubleshoot deployment or service issues
• Maintain and update automation scripts (Python) and scheduled jobs supporting system workflows
• Monitor system health, investigate alerts or sync failures, document fixes, and escalate architectural concerns when necessary

Skills
• 2+ years experience in a technical operations, systems administration, or CRM admin role
• Microsoft 365 administration experience (users, groups, Teams, licensing, onboarding/offboarding)
• Hands-on experience administering a CRM platform (Zoho preferred; Salesforce/HubSpot acceptable)
• Experience provisioning and managing user access across SaaS tools and third-party systems
• Experience working with REST APIs, webhooks, HTTP request/response structure, and JSON payloads
• Experience troubleshooting integration failures and reviewing application or container logs
• Familiarity with a major cloud platform (Azure preferred; AWS/GCP acceptable)
• Basic scripting ability (Python preferred)
• Strong troubleshooting skills with ability to work independently in production environments
• Clear written documentation and communication skills
• Direct experience with Zoho CRM, including Deluge scripting
• Experience with Azure Container Apps, App Service, or Docker-based deployments
• Exposure to CI/CD pipelines and deployment workflows
• Working knowledge of PostgreSQL or Redis at an operational level
• Experience supporting automation-heavy or API-first environments
• Familiarity with monitoring tools and alerting systems
• Prior experience working in a small, high-autonomy technical team

Benefits
• Remote work with semi-flexible scheduling.
• Opportunity to play a pivotal role in developing state-of-the-art AI-based technology
• Professional development opportunities.

Company Overview
• Your biggest constraint is not AUM. It is people. If you lead a wealth management business, you already know this. It was founded in 2023, and is headquartered in Peoria, Arizona, US, with a workforce of 11-50 employees. Its website is https://thewell.solutions/.

Company H1B Sponsorship
• The Well has a track record of offering H1B sponsorships, with 2 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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