[Remote] Technical Customer Support Specialist - AI Automation Platform (US Market)
Note: The job is a remote job and is open to candidates in USA. A Player is building the operating system for autonomous businesses, with over 100,000 AI agents deployed on their platform. They are seeking a Technical Customer Support Specialist to provide high-level technical support, troubleshoot automation issues, and guide users in building sophisticated AI workflows.
Responsibilities
ā¢ Provide high-level technical support via chat, email, and occasional video calls
ā¢ Diagnose and resolve automation, API, and integration issues
ā¢ Guide users in building sophisticated autonomous AI workflows
ā¢ Document patterns, edge cases, and recurring technical blockers
ā¢ Partner closely with Engineering to escalate product bugs
ā¢ Contribute real-world insights that shape product improvements
Skills
ā¢ 2+ years in technical support, customer success, or technical operations
ā¢ Strong understanding of APIs, webhooks, integrations, automation platforms (Zapier, Make, etc.)
ā¢ Ability to troubleshoot multi-step workflows
ā¢ Excellent written English communication skills
ā¢ High autonomy and strong ownership mindset
ā¢ Comfortable in a fast-moving startup with evolving features
ā¢ Availability for 8-hour rotating shifts
ā¢ Experience with AI tools, LLM-based systems, or developer-facing products
Benefits
ā¢ 30+ hours per week
ā¢ Long-term engagement (6+ months minimum)
ā¢ 100% Remote
ā¢ Direct exposure to cutting-edge AI infrastructure
ā¢ Work alongside product and engineering teams shaping autonomous systems
Company Overview
ā¢ It was founded in undefined, and is headquartered in , with a workforce of 2-10 employees. Its website is https://vestiaires.org.
Apply Now
Apply Now
Responsibilities
ā¢ Provide high-level technical support via chat, email, and occasional video calls
ā¢ Diagnose and resolve automation, API, and integration issues
ā¢ Guide users in building sophisticated autonomous AI workflows
ā¢ Document patterns, edge cases, and recurring technical blockers
ā¢ Partner closely with Engineering to escalate product bugs
ā¢ Contribute real-world insights that shape product improvements
Skills
ā¢ 2+ years in technical support, customer success, or technical operations
ā¢ Strong understanding of APIs, webhooks, integrations, automation platforms (Zapier, Make, etc.)
ā¢ Ability to troubleshoot multi-step workflows
ā¢ Excellent written English communication skills
ā¢ High autonomy and strong ownership mindset
ā¢ Comfortable in a fast-moving startup with evolving features
ā¢ Availability for 8-hour rotating shifts
ā¢ Experience with AI tools, LLM-based systems, or developer-facing products
Benefits
ā¢ 30+ hours per week
ā¢ Long-term engagement (6+ months minimum)
ā¢ 100% Remote
ā¢ Direct exposure to cutting-edge AI infrastructure
ā¢ Work alongside product and engineering teams shaping autonomous systems
Company Overview
ā¢ It was founded in undefined, and is headquartered in , with a workforce of 2-10 employees. Its website is https://vestiaires.org.
Apply Now
Apply Now