[Remote] Technical Customer Success
Note: The job is a remote job and is open to candidates in USA. Connecteam is a TLV-based startup focused on transforming the work experience for deskless employees. They are seeking a driven and tech-savvy Professional Service Manager to deliver professional services to clients, integrating features and ensuring a seamless customer experience.ResponsibilitiesMeet with clients daily to deliver professional servicesWork offline to complete tasks assigned by clientsBuild and maintain strong relationships with customers, understand their needs, and provide tailored solutionsManage multiple tasks in a fast-paced, high-pressure environmentCollaborate with the CS and R&D teams to ensure a seamless customer experienceSkills1 year of experience in a SaaS company – MUSTNative-level English proficiency – MUSTYou are tech-savvy, dedicated, eager, and curious to learn new things and constantly improveStrong team player with excellent communication and collaboration skillsAbility to thrive in a high-pressure environmentBenefitsMedical CoverageInsurance plan401KPaid time off for vacationSick daysCompany OverviewConnecteam is a multi-functional and workforce management mobile solution for companies that manage on-the-go teams. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://connecteam.com.