[Remote] Technical Content Marketing Specialist

Note: The job is a remote job and is open to candidates in USA. Mozilla's Thunderbird is a trusted open-source email application, and they are seeking a Technical Content Marketing Specialist to help promote their ecosystem of communication products. This role involves creating and executing marketing programs to drive product awareness and user engagement while translating technical information into user-friendly content.ResponsibilitiesExecute day-to-day social media activities, including content scheduling, publishing, monitoring, engagement, and reportingDraft and publish blog posts, product announcements, release communications, marketing emails, newsletters, user education content, and other digital content that helps users understand and adopt Thunderbird products and servicesSupport product launches, feature announcements, adoption campaigns, and promotional activities across multiple digital channelsMonitor social media engagement, coordinating with internal teams when additional context or support is neededMaintain editorial and campaign calendars to ensure timely delivery of marketing activitiesTrack and report on performance metrics, identifying trends and optimization opportunitiesSupport email marketing and automation activities, including list management, campaign setup, and workflow maintenanceAssist with customer surveys and feedback collection to inform marketing and product insightsCoordinate with internal teams and external vendors to support campaign execution and content developmentEnsure marketing materials align with brand standards and messaging guidelinesSupport ad hoc marketing and communications projects as neededSkills3+ years of experience in marketing, communications, digital content, or a related roleExperience marketing software, SaaS, technology products, developer tools, consumer applications, or other digital products to a global audienceDemonstrated experience executing social media, email, and digital marketing activities across multiple channelsStrong writing, copyediting, and proofreading skills with the ability to adapt messaging for different audiences and platformsExperience with social media management tools, email marketing platforms, content management systems, and digital marketing technologiesStrong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlinesAbility to collaborate effectively across cross-functional teams in a distributed, asynchronous environmentProactive mindset with the ability to take ownership of work and follow projects through to completionFamiliarity with marketing analytics and reporting toolsExcellent verbal and written communication skillsAbility to learn and responsibly use emerging technologies, including AI-enabled tools, to improve workflowsAbility to support a global organization with understanding of different cultural dynamics and practicesFamiliarity with open-source communities or privacy-focused technology productsExperience with survey and customer feedback platformsBasic experience using graphic design tools such as Canva or Adobe Creative SuiteFamiliarity with SEO and digital content optimization best practicesBenefitsFully remote work & schedule flexibilityCompany-provided laptopAnnual bonus programMonthly remote work stipendAnnual professional development stipendIndustry conferencesCompany all-hands and team gatherings24 days PTO per year (prorated)Your birthdayYear-end company shutdown9 wellbeing daysPublic holidaysOther paid leaveQuarterly wellbeing stipend for personal / family activities401(k) / RRSP contributionsHealth, dental, & vision insuranceDisability insuranceLife insuranceEmployee assistance programPaid parental leavePaid sick daysCompany OverviewMozilla provides internet solutions and offers firefox, thunderbird, and raindrop. It was founded in 1998, and is headquartered in Mountain View, California, USA, with a workforce of 501-1000 employees. Its website is https://www.mozilla.org.