[Remote] Technical Account Manager - Healthcare

Note: The job is a remote job and is open to candidates in USA. UiPath is a company dedicated to transforming how the world works through automation. They are seeking a Senior Technical Account Manager to guide strategic healthcare customers in building and scaling enterprise automation and Agentic AI programs, ensuring maximum business value from the UiPath Platform.ResponsibilitiesBuild and deliver working POCs, agent prototypes, and automation accelerators directly within customer environments to fast-track agentic adoptionDevelop reusable POC templates, deployment accelerators, and agentic solution patterns that the CS organization can replicate across the healthcare portfolioOwn the technical success of strategic healthcare customers, serving as the primary technical advisor throughout their UiPath journeyProvide proactive technical guidance to mature automation and Agentic AI programs, helping customers expand their vision of what is possible with the UiPath Platform while driving measurable adoption, business outcomes, and value realizationAssess customer environments, identify technical risks and opportunities, and independently drive actions that result in accelerated adoption, reduced risk, and measurable business valueGuide platform architecture, infrastructure planning, deployment strategies, upgrades, performance optimization, and troubleshooting activitiesConduct technical health checks and maturity assessments, identifying opportunities to improve scalability, governance, reliability, and adoptionDeliver technical advisory services while also providing hands-on support, solution development, proof-of-concept creation, troubleshooting, and code reviews when appropriatePartner with customer technical teams to design solutions leveraging automation, AI, orchestration, integrations, and emerging agentic capabilitiesCollaborate closely with Product Support, Product Management, Engineering, Professional Services, and Solution Engineering to resolve complex customer challengesCollaborate with relevant UiPath Infra and security teams to ensure AI governance, security, and compliance considerations, especially for healthcare customersEnable customer stakeholders on UiPath best practices and emerging capabilities through workshops, presentations, technical reviews, and strategic planning sessionsStay current on advances in Agentic AI, Generative AI, LLMs, automation technologies, and healthcare industry trends, helping customers translate innovation into business outcomesSkillsMaintain an understanding of contract utilization to drive shelfware consumption and positively impact commercial events10+ years of experience in Technical Account Management, Solution Architecture, Technical Consulting, Professional Services, Software Engineering, or similar customer-facing technical rolesDirect, hands-on experience implementing, supporting, or architecting solutions on the UiPath PlatformStrong knowledge of enterprise automation technologies, software development practices, cloud platforms, integrations, APIs, and enterprise architecture conceptsHands-on experience building agentic or LLM-powered solutions — including prompt engineering, tool/function design, agent orchestration, and output validationDemonstrated ability to diagnose complex technical challenges, navigate ambiguity, and develop creative, practical solutions to difficult customer problemsExperience balancing technical advisory work with hands-on technical execution, including troubleshooting, development, configuration, or solution designStrong communication, presentation, and facilitation skills with the ability to explain complex technical concepts to both technical and business audiencesProven ability to operate independently, prioritize effectively, and drive work to completion with minimal oversightExperience working in fast-paced, rapidly evolving technology environmentsStrong customer-facing consulting skills with a focus on building trust and delivering measurable outcomesAutomation first mindset and should provide contributions to reusable assets, best practices, and broader Client Success team enablementExperience with Agentic AI, Generative AI, large language models (LLMs), AI orchestration frameworks, Retrieval-Augmented Generation (RAG), MCP, Intelligent Document Processing, or related technologiesExperience with UiPath Agent Builder, Maestro, AI Center, Communications Mining, Document Understanding, Integration Service, and other advanced platform capabilitiesExperience programming in .NET, C#, Java, Python, or similar languagesExperience with cloud platforms including Azure, AWS, or Google CloudHealthcare industry experience, including experience working within, supporting, or consulting to health systems, provider organizations, or healthcare technology environmentsFamiliarity with healthcare operational workflows, Revenue Cycle Management (RCM), Patient Access, Clinical Operations, or healthcare IT ecosystemsBachelor's degree in Computer Science, Engineering, Information Systems, or a related fieldDemonstrate agility in learning and adopting emerging AI-assisted development tools (e.g., GitHub Copilot, Cursor, or equivalent) to support customer development teams and drive adoption of UiPath capabilitiesBenefitsOffers EquityOffers BonusCompany OverviewUiPath is a software company that designs and develops robotic process automation and artificial intelligence applications. It was founded in 2005, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.uipath.com.Company H1B SponsorshipUiPath has a track record of offering H1B sponsorships, with 5 in 2026, 31 in 2025, 44 in 2024, 34 in 2023, 64 in 2022, 23 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.