[Remote] Technical Account Manager - Electronic Security Systems

Note: The job is a remote job and is open to candidates in USA. K Group Companies is a locally owned technology service provider established in Grand Rapids, MI, serving clients across the United States. They are seeking a Technical Account Manager to act as the primary liaison with clients, focusing on building relationships and ensuring solutions align with client needs in the physical security domain.ResponsibilitiesDevelop and manage client relationships, serving as the primary point of contact for key accountsGenerate new business opportunities by expanding within existing accountsCollaborate with clients to understand business challenges and align solutions across physical security and managed servicesLeverage knowledge of CCTV, intrusion, fire, and nurse call systems to design tailored solutionsStay current with new security technologies, products, and industry trends to advise clients effectivelyPartner with technical teams to ensure client needs are accurately translated into deliverablesIdentify opportunities for up-selling and cross-selling across the security and IT service portfolioSkills2-4 years of technical sales or account management experience in security or related industriesStrong knowledge of CCTV, fire systems, intrusion detection, access control, or emergency nurse call systemsMust have experience in account managementExcellent communication and relationship-building skillsBe able to work at a fast-paced environmentStrong technical aptitude with digital and security technologiesCommercially minded with a focus on delivering measurable client and business outcomesBenefitsCompetitive base salary based on experienceBonus and commission programsPaid Time Off (PTO)Volunteer Paid Time Off (VTO)100% employer paid family health insurance premium100% employer paid disability insurance100% employer paid dental & vision insurance401k with Safe Harbor contributions from company annuallyProfit sharing opportunitiesCompany OverviewK Group Companies is a group of companies located in Grand Rapids, MI, focused on providing technology solutions for many markets throughout North America, since 1980. It was founded in 1980, and is headquartered in Grand Rapids, Michigan, USA, with a workforce of 51-200 employees. Its website is http://www.kgroupcompanies.com/Home.aspx.