[Remote] Technical Account Manager

Note: The job is a remote job and is open to candidates in USA. Primordial Design, Inc. is a leading provider of innovative healthcare software solutions, specializing in enhancing radiology information systems. They are seeking a Technical Account Manager to manage and expand client relationships, identify growth opportunities, and ensure customer satisfaction with their healthcare software offerings.ResponsibilitiesDrive revenue growth by managing/upselling existing book of accountsIdentify opportunities to grow business with existing customersProvide demos and discuss pricing or quotes, and collaborating with partners or external eventsIdentify customer business needs and technology readiness to effectively qualify customersImplement strategies to shrink sales cycle and contribute input on strategies to drive and close prioritized opportunitiesCollaborate with internal teams, including sales, marketing, support, product, etc…to identify and analyze opportunities for increased retention and growthUse CRM tools, such as Salesforce and others, to drive outreach, maintain clean data, and facilitate an efficient buying process for our customersMaintain accurate records about sales accounts, contacts, and opportunities in SalesforceSkills5+ years professional experience in Radiology IT on the vendor or provider side2+ years of experience with a Radiology IT vendor in a customer-facing roleBachelor's DegreeExperience with CRM software and basic MS Office and productivity toolsStrong communication, organizational, and problem-solving skillsDemonstrated ability to work and lead teams with proven and positive outcomesCompany OverviewPrimordial Design offers a portfolio of workflow efficiency and communication solutions. It was founded in 2004, and is headquartered in US, with a workforce of 51-200 employees. Its website is http://www.primordialdesign.com/.