[Remote] Technical Account Manager

Note: The job is a remote job and is open to candidates in USA. Origin is building an endpoint AI observability platform for AI-adopting organizations, aiming to maximize productivity and safety during AI adoption. They are seeking a Technical Account Manager to serve as a trusted advisor, helping customers deploy and derive value from Origin’s platform while ensuring successful onboarding and management.ResponsibilitiesServe as the primary technical point of contact for customer accounts, ensuring successful deployment and long-term satisfactionLead product demonstrations, proof-of-value engagements, and technical workshops for customers and partnersTranslate customer requirements into scalable implementation plans, coordinating with internal teams to deliver resultsTroubleshoot and resolve technical issues, leveraging internal engineering and security teams as neededDevelop and maintain technical documentation to support customer implementations and best practicesAct as a customer advocate by feeding insights and enhancement requests back to product and engineering teamsSkills3+ years of experience in technical account management, sales engineering, or a similar customer-facing technical roleSolid background in endpoint security, endpoint management, or IT systems in enterprise environmentsProven ability to explain complex security concepts to both technical and executive-level audiencesStrong communication skills and customer-first mindsetSelf-starter who thrives in fast-paced, startup environments with minimal oversightBenefitsGenerous healthcareFlexible PTOHome-office supportCompany OverviewAI agents are already running across your organization. The ones you know about, and the ones you don’t. It was founded in 2025, and is headquartered in , with a workforce of 11 - 50. Its website is https://www.originhq.com.