[Remote] Technical Account Manager

Note: The job is a remote job and is open to candidates in USA. RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. As a Technical Account Manager, you will ensure campaigns launch smoothly and perform flawlessly while serving as the main technical point of contact for a dedicated book of business, troubleshooting performance issues, and optimizing client results.ResponsibilitiesServe as the main technical point of contact for a dedicated book of RTB House businessInvestigate and troubleshoot campaign performance issues including complex discrepancies, frequency analysis, publisher and host performance, tag drop offs and other important campaign issuesMonitor pacing and delivery to ensure campaigns are on track to deliver both budget and client goalsWork closely with clients to ensure that RTB House tracking codes are functioning across the websites and troubleshooting when necessarySupport knowledge sharing, training and developing best practices across the TAM teamSkillsBachelor's degree or equivalent practical experience with 3+ years of experience working as a Technical Account Manager or as a Campaign Manager, ideally in digital advertisingExcellent technical aptitude and acumen. You can quickly learn the ins and outs of our DSP to optimize and improve monthly client performanceHands-on experience with The Trade Desk, Google Display & Video 360 (DV360), Xandr, Amazon DSP or other demand-side platforms (DSPs)Familiarity with product feeds and can quickly and accurately interpret data in Microsoft Excel and/or data analysis toolsExperience working with Google Analytics. You understand how to configure and interpret data in the platform at a high levelExcellent verbal and written communication and a proven track record of working across multiple teams and stakeholders. Ability to communicate complicated concepts to non-technical audiencesFamiliarity of the programmatic landscape, including DSPs, DMPs, RTB, tagging & biddingIdeally you understand how to read code. Knowing HTML, Javascript or Python would be a plusYou excel at learning new products quickly and often have an intuitive knowledge about how features workBenefitsYOUR WORKPLACE, YOUR CHOICE. We offer permanent remote work. Or in-office. Or a hybrid combination of both. Your choice. Do You!GROWTH. We prioritize your growth and career path with your goals and passions in mind, offer comprehensive and continuous training, and a stipend for external courses.BENEFITS. Extensive benefits package including 100% coverage of your medical insurance premium, matching 401K plan, vacation days, sick days, office stipend, phone or internet stipend, baby cash, stipend for external training and more.RECOGNITION. Performance bonus eligibility.COMMUNITY. In-person and virtual events including coffee socials, happy hours, and off-site summits.Company OverviewThe Next-generation Performance DSP It was founded in 2012, and is headquartered in Warsaw, Mazowieckie, POL, with a workforce of 1001-5000 employees. Its website is http://www.rtbhouse.com.