[Remote] Tech - Staff AI Engineer, Agent Platform

Note: The job is a remote job and is open to candidates in USA. Onpoint Healthcare Partners builds Iris, a Medical Agent AI platform that enhances administrative efficiency for healthcare providers. They are seeking a Staff AI Engineer to design, build, and scale the systems behind Iris, ensuring that AI solutions deliver measurable business value and improve patient care.ResponsibilitiesDesign and develop AI applications and agent workflowsBuild scalable backend services, APIs, and integrations supporting AI solutionsEvolve and steward the agent platform architecture, including orchestration, runtime safety, and prompt governanceTreat prompts and tool schemas as versioned code with staged rollouts and rollbackDevelop and maintain evaluation frameworks for AI agents and models, with CI gates that block bad changes before releaseDesign retrieval, memory, and context management strategiesBuild observability, monitoring, and debugging capabilities, including full trace and replay for incident resolutionBuild the MLOps foundation the team is currently missing: training and retraining pipelines, model versioning, model registry, and feature stores, so model work stops being reactiveStand up A/B testing infrastructure and automated drift detection that triggers retraining, so model quality is monitored and maintained without manual firefightingTrack token and tool costs per run, workflow, and tenant, and keep costs predictable as usage scalesImprove reliability, performance, safety, and cost efficiency of production AI systemsPartner with Product, Clinical, Data Science, and Engineering teams to deliver AI capabilitiesOwn AI deployment, monitoring, and operational excellenceSkills8+ years of software engineering experience3+ years building AI and ML applicationsStrong Python and/or C# development experienceExperience deploying AI systems into production environmentsExperience with LLMs, RAG architectures, agent frameworks, and AI evaluationExperience with AWS and distributed systemsHands-on experience building MLOps infrastructure such as training pipelines, model registries, feature stores, A/B testing, and drift detectionStrong debugging, observability, and operational skillsHealthcare industry experienceExperience with HIPAA, PHI, and regulated environmentsExperience with vector databases, embeddings, and knowledge graphsExperience building AI systems at large scaleCompany OverviewOnPoint Healthcare Partners offers solutions for clinical support services, physician engagement strategies, and operational management. It was founded in 2019, and is headquartered in Flower Mound, Texas, USA, with a workforce of 501-1000 employees. Its website is https://www.onpointhealthcarepartners.com.