[Remote] Tech Enablement Engineer – B2B Operations

Note: The job is a remote job and is open to candidates in USA. CookUnity is a unique platform that connects the world with great food from chefs, delivering millions of meals annually. They are seeking a Tech Enablement Engineer to join their B2B Operations team, focusing on building and optimizing technology solutions to enhance internal processes and support B2B initiatives.ResponsibilitiesBuild & Optimize Automations: Ideate, develop, and maintain end-to-end automation workflows to streamline internal processes. This includes using low-code tools (like n8n) and custom scripts (SQL, Google Cloud Functions, Apps Script, Node.js/Python) to connect APIs, databases, and services, reducing manual work for our teamsFull-Stack Internal Tools: Create and enhance internal applications for web and mobile. You’ll work with modern front-end frameworks (e.g. React/Next.js) and back-end code (Node.js, Python, SQL) to build tools that improve our Ops and B2B services. You will also set up CI/CD pipelines (GitHub Actions or similar) to deploy these tools efficientlyHardware (IoT): Contribute to the development and upkeep of custom hardware solutions, such as our Raspberry Pi–powered smart fridges. This involves working with electronic locks, sensors, cameras, and integrating computer vision capabilities. You’ll help ensure these devices are remotely accessible, regularly updated, and functioning reliably in the fieldThird-Party Integrations: Manage and improve integrations with external software used by the team (such as Zendesk, Aircall, Jira, etc.). This could mean configuring integrations, writing custom API wrappers or webhooks, and ensuring data flows smoothly between CookUnity’s systems and these platformsAI Tools & Agents: Experiment with and build AI-driven tools to support the team’s objectives. For example, you might prototype AI agents or chatbots to assist with support tasks or data analysis, leveraging frameworks or APIs for natural language processingMarketing & CRM Support: Work closely with our Marketing and Data teams to automate their workflows. This can include connecting marketing automation platforms, writing scripts to handle data ingestion or transformation for Salesforce, and implementing validation rules or triggers in our CRM to maintain data integrity. You’ll also help create custom Salesforce dashboard components or integrations as neededDocumentation & Handover: Document all your solutions and processes clearly. Because Tech Enablement often pioneers new tools and workflows, you will ensure that everything built is well-documented and can be easily handed over or transitioned to Product/Engineering teams for long-term ownership. You’ll create how-to guides, architecture diagrams, and operational runbooks to facilitate smooth knowledge transferSkills3+ years of experience in software development, with hands-on exposure to a broad range of technologiesProficiency in coding with JavaScript/TypeScript and Python. You have built scripts or services in these languages and are comfortable with both front-end and back-end developmentExperience developing web applications using modern frameworks (for example, React/Next.js on the front end and Node.js or Python on the back end)Solid understanding of RESTful APIs and webhooks, and experience integrating with third-party APIs or SDKsFamiliarity with SQL databases and ability to write and optimize SQL queriesExperience with automation workflows or low-code platforms (such as n8n, Zapier, or similar), or demonstrated ability to design custom automation scripts to connect various systemsBasic knowledge of cloud services and DevOps: comfortable deploying apps or functions on cloud platforms (e.g. Google Cloud Functions, AWS Lambda) and using CI/CD pipelines for version control and deploymentExposure to working with hardware or IoT projects (even if hobbyist): you can configure devices, install OS/software on a Raspberry Pi (Linux), and troubleshoot connectivity or sensor issuesStrong problem-solving and troubleshooting skills across different domains (software, hardware, integrations)Fluent English communication skills (verbal and written). Ability to effectively communicate technical ideas to non-technical team members and collaborate across teams in EnglishFluency with AI engineering toolsExperience with workflow automation tools like n8n (self-hosted or cloud), Zapier, or HubSpot workflows, especially in an operations contextHands-on experience with Raspberry Pi or Arduino projects, and familiarity with protocols (GPIO, I2C, etc.) or using camera modules for computer visionKnowledge of Salesforce (or other CRM) data structure and APIs, including building data pipelines or using ETL tools to feed data into Salesforce, and understanding of Salesforce Process Builder/Flow or validation rulesFamiliarity with Google Cloud Platform services (Firestore, Cloud Functions, etc.) and/or other cloud providers (AWS, Azure) for building and hosting applicationsUnderstanding of AI/ML concepts or prior experience integrating AI APIs (e.g., OpenAI GPT) into applications or botsExperience with customer support and marketing tools (e.g., Zendesk, Aircall, email marketing platforms) and implementing tech solutions around themComfortable working in a fast-paced startup environment where you'll have to wear multiple hats and coordinate with diverse teamsA self-starter attitude with curiosity and willingness to continuously learn new technologies and toolsBenefitsGet paid in USDWork remotely: design the life that you wantEnjoy 15 days of vacation each year from the start date16 fully paid Argentinean holidaysHealthcare Benefit: Monthly stipend to use in your preferred healthcare provider5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbaticalPaid Family leaveCompassionate Leave: 3-5 days each time the need arisesFlexible benefits, your way: a prepaid card you can use on wellness, learning, food, and more.AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster.Personalized English coachCompany OverviewCookUnity is a meal subscription and delivery platform that connects private chefs with consumers. It was founded in 2015, and is headquartered in Brooklyn, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.cookunity.com.Company H1B SponsorshipCookUnity has a track record of offering H1B sponsorships, with 5 in 2025, 3 in 2024, 1 in 2023, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.