[Remote] TCP Operations Director/Manager - Value Creation GTM

Note: The job is a remote job and is open to candidates in USA. Terminus Capital Partners is seeking a Director/Manager for Value Creation in Go-To-Market (GTM) to lead commercial due diligence and drive post-close value creation across Sales, Marketing, and Customer Success for portfolio companies. The role involves strategic advisory and hands-on execution, partnering closely with deal teams and portfolio leadership to enhance revenue growth and implement scalable GTM practices.ResponsibilitiesLead front-of-house diligence workstreams, building a clear, data-backed point of view on revenue quality and growth potentialBuild clear investment theses around growth and defensibilityIdentify quick wins and medium-term value levers, with rough sizing and confidenceTranslate diligence findings into an actionable Value Creation Plan (VCP) - GTM section, including: A prioritized roadmap spanning the first 100 days and the 12-24 month horizonRevenue growth initiatives - new logo motion, expansion and retention plays, channel and partnership movesSales organization improvements - coverage model, role design, comp plan refinementsMarketing strategy shifts - demand generation engine, positioning, brand and contentCustomer Success and retention improvements - health scoring, intervention motions, expansion playbooksPartner with finance and investment teams on revenue modeling, growth assumptions, and KPI tracking tied to TCP value creation plansEnsure tight alignment across: The investment thesis and the value creation plan, CEO and executive team - establishing early alignment pre-close wherever possibleSupport or directly lead execution of priority initiatives inside portfolio companies. Typical workstreams include: Sales organization redesign - territories, role definition, quota setting, compensation plansICP refinement and segmentation - tightening the target customer profile and aligning the GTM motion around itPipeline generation engine - SDR build-out, marketing alignment, outbound and ABM motionsPricing and packaging redesign - value-based pricing, plan architecture, monetization leversCustomer Success model - retention playbooks, upsell and cross-sell motions, segmentation of CS coverageRevOps and data infrastructure - pipeline hygiene, forecasting discipline, KPI definitions, reporting cadenceAct as a trusted partner to portfolio company CEOs, CROs, and CMOs, while maintaining the rigor expected by the Operating Partner, Deal team and InvestorsEstablishing a working cadence with portfolio leadership that balances support and accountabilityOwning the GTM KPI dashboard at the portfolio level, with focus on ARR growth, net retention, CAC efficiency, and pipeline coverageLeading regular progress tracking against the VCP - milestones, leading indicators, and value realizationEscalating issues early with a proposed solution, not just a flagCreate standardized reporting that can be leveraged across multiple portfolio companiesCodify learning across deals into reusable assets that compound value across the portfolio: GTM playbooks covering the most common transformation patterns (sales redesign, pricing, pipeline build, CS uplift)Sales and Customer Success maturity frameworks for diagnosing portfolio companies quicklyStandardized KPI dashboards and definitions to enable cross-portfolio benchmarkingRepeatable diligence templates and frameworks to compress cycle time on subsequent dealsContribution to TCP-wide AI and GTM enablement initiativesIdentify and deploy AI use cases across the front office of portfolio companiesSkills5 - 10 years of experience in at least one or more of the following tracks: Operating roles in B2B SaaS - CRO, VP/Director Sales, VP/Director Growth, or equivalent senior commercial leadershipPE portfolio operations or value creation team experienceStrong background supporting B2B SaaS or recurring‑revenue business modelsComfortable working in fast‑moving, lean environments with high ownershipStrong exposure to B2B SaaS or software business models and fluency in the core metrics: ARR, gross and net churn, CAC, LTV, payback, pipeline coverage, conversion ratesAble to move from strategy to execution - and back - without losing altitudeStrong commercial acumen, not just operational or process focusDeep expertise across sales models and org design, marketing funnels, and Customer Success systemsHighly analytical and data-driven decision-making, with the judgment to know when to stop modeling and actExecutive-grade communication - credible with both deal teams and portfolio CEOsExperience working with private equity-backed companies or across multiple business unitsExposure to M&A, diligence, or post‑acquisition integrationPartnering with revenue and investment leadership to drive faster, more confident decision‑makingLow ego, high ownership - willing to roll up sleeves and do the workComfortable operating in ambiguity and in fast-paced deal environmentsBuilder mentality - builds playbooks and durable assets, not just decksIntellectually honest - calls the data as it is, including on deals where conviction is hard to come byDirect experience working with private equity-backed companies through ownership transitionsDemonstrated exposure to AI-enabled GTM transformation - ideally with proof of measurable impactExperience supporting multiple deals or portfolio companies in parallelCompany OverviewTerminus Capital Partners is a growth-oriented private equity firm focused exclusively on majority investments in B2B software companies. It was founded in 2017, and is headquartered in Atlanta, Georgia, USA, with a workforce of 11-50 employees. Its website is http://terminuscp.com.