[Remote] Talent Operations Manager

Note: The job is a remote job and is open to candidates in USA. MaintainX is the world's leading AI-powered maintenance and asset management platform, serving over 13,000 customers. They are seeking a Talent Operations Manager to lead the operational engine behind their hiring processes, managing a team and optimizing systems to support over 400 hires per year.ResponsibilitiesLead 4–5 direct reports (recruiting coordinators, sourcers, ops specialists) across EPD, GTM, and G&A, growing with the companySet clear expectations, run 1:1s, deliver direct feedback, and build development plans for every team memberElevate the team beyond scheduling into true ops: data analysis, process optimization, systems ownership, and candidate experienceOwn hiring and performance management who to hire, develop, or move onBuild career paths that retain strong coordinators and sourcers within MaintainXFoster a culture of speed, accuracy, and candidate obsessionOwn the ATS (Ashby, migrating from Greenhouse in April 2026) workflows, automations, approval chains, and reportingBuild real-time analytics dashboards for pipeline health, funnel conversion, time-in-stage, and capacityDrive process discipline: 48-hr stage movement, 24-hr interview feedback, structured debriefs define the standards and enforce themPartner with Finance on headcount planning, forecasting, and capacity modelingIdentify and eliminate manual steps through automation; ensure data integrity and compliance across all systemsOwn configuration, workflows, reporting, integrations, and team adoption of AshbyPartner with engineering on HackerRank/CodeSignal integration into AshbyManage Juicebox, LinkedIn Recruiter, and emerging AI tools; drive adoption and measure ROIEvaluate and roll out Brighthire for recording and notetakingEnsure talent systems integrate with IT, Security, and People Ops; maintain complianceSkills5+ years in talent operations or recruiting operations, with at least 2 years managing a team of coordinators, sourcers, or specialistsYou've built or significantly improved talent operations at a high-growth tech company (Series C+ or 200+ employees)Deep expertise with a modern ATS. Ashby experience is a strong plus. Greenhouse migration experience is relevantComfortable with data: you build dashboards, define KPIs, and use metrics to drive decisions, not just report on themYou've managed recruiting coordinators before and know how to develop them into strong operations professionalsYou move fast, communicate directly, and don't wait for permission to fix something that's brokenBuilder mindset: you'd rather create something from scratch than tweak something that doesn't workExperience with Ashby specifically, including workflow automation, custom reports, and API integrationsFamiliarity with capacity modeling and recruiter workload analysisYou've led an ATS migration end-to-end (scoping, data migration, template rebuild, training, adoption tracking)Experience with technical assessment tools (CodeSignal, HackerRank) and their ATS integrationsSQL or BI tool experience for building custom analytics beyond what the ATS providesBenefitsCompetitive salary and meaningful equity opportunities.Healthcare, dental, and vision coverage.401(k) / RRSP enrollment program.Take what you need PTO.Company OverviewMaintainX provides a CMMS/EAM platform that leverages AI to enhance asset performance and reduce downtime for industrial teams. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.getmaintainx.com.