[Remote] Systems Analyst III

Note: The job is a remote job and is open to candidates in USA. CareSource is a leading healthcare organization, and they are seeking a Systems Analyst III to lead research and analysis to identify systems impacted by requirements. The role involves collaborating with technical teams and users, translating business needs into clear agile stories, and performing root cause analysis.ResponsibilitiesLeverage appropriate approaches and modeling techniques to elicit requirementsRecognize inconsistencies and gaps in a complex business processAssist in planning activities and development of business case documentsThrough research and analysis, identify systems impacted by requirements, possible interfaces, cross team dependencies and affected lines of businessTranslate business needs and technical requirements by authoring clear agile stories and featuresServe as a liaison between technical teams and users, stakeholdersPerform root cause analysisBuild, sustain, and leverage relationships with persons within his/her area of immediate responsibilityAssist QA in preparation of test scenarios and test dataSets objectives for own job with the understanding of how output would affect and impact other job areas related to own jobContributes and provides input to the development of operational area goals within the context of own job areaWork consists of tasks that are typically not routine, works independently and applies discretion within established operational boundaries and proceduresWork direction is only provided for new areas of work or unique assignmentsProblems and issues faced are vague, and require reasoning and analysis to address problems and issuesUpdates and/or modifies work methods based on past experiences, and identifies solutions to problems by recognizing similarities through data trendsHas higher autonomy to arrive at solutions to non-routine problems within established operational boundaries and proceduresUses personal experiences, makes reasonable judgment calls, and may call on other resources where necessary to identify solutionsPerform any other job duties as requestedSkillsPower AppsPower BI (certification preferred) able to create dashboardsServiceNow queries, workflows & reportingADO QueriesData ModelingSharePoint Super UserCollaborate with BI team or BI developers to automate metric reporting and dashboardsBachelor's degree in Computer Science, Information Systems, Business Administration or related field or equivalent years of relevant work experience is requiredFive (5) years of experience in requirements management is requiredFive (5) years of experience working in Facets, CCA, SAP, CRMs or other similar enterprise systems is requiredFamiliarity with the healthcare environment (Medicaid/Medicare) is requiredExperience designing interfaces and/or mocking up user interfaces to support and display the information in multiple UI disciplines (Web, Mobile, Client Server, etc.) is requiredAbility to establish effective working relationships with stakeholders at all different levelsProficient in all areas of requirements elicitation (facilitation, process modeling, requirements documentation)Experience in creating and writing technical specifications within an agile framework: Epic, Feature, Story, and Task; understands key components of good story writing to enable adaptation of standard industry formats and approaches for effective useUnderstanding of project lifecycles coupled with the software development lifecycle, including processes, techniques, continuous delivery, tools agile, test driven development, and waterfallThorough understanding of business analysis principlesFlexibility during organizational and/or business changesEffective problem-solving skills with attention to detailAbility to develop, prioritize and accomplish goalsStrong interpersonal skills including excellent written and verbal communication skills; listening and critical thinkingAbility to effectively prioritize and execute tasks while working both independently and in a team-oriented, collaborative environmentPower BI (certification preferred)Certifications around our core technical systems is preferred; Facets, CCA, SAP,CRMs or other similar Enterprise systems that mimic those CareSource invests inCertifications around Agile, SAFE, or the Business or System Analyst role is preferredBenefitsIn addition to base compensation, you may qualify for a bonus tied to company and individual performance.We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.Company OverviewCareSource provides managed care services to Medicaid beneficiaries. It was founded in 1989, and is headquartered in Dayton, Ohio, USA, with a workforce of 1001-5000 employees. Its website is https://www.caresource.com/.Company H1B SponsorshipCareSource has a track record of offering H1B sponsorships, with 20 in 2026, 29 in 2025, 39 in 2024, 35 in 2023, 21 in 2022, 37 in 2021, 28 in 2020. Please note that this does not guarantee sponsorship for this specific role.