[Remote] Systems Administrator

Note: The job is a remote job and is open to candidates in USA. Integris is a nationally recognized leader in future-ready managed services, committed to empowering clients and employees through innovative technology solutions. The Systems Administrator is responsible for providing advanced support for desktop, server, and network infrastructure while serving as the first escalation point for Support Technicians to resolve complex issues.ResponsibilitiesInitial contact for inbound phone and chat support requestProvide support and maintenance of servers, network devices, and associated hardware and software systems for clientsActs as the first line of escalation for Support TechniciansProvide onsite support for Managed Services clientsActs as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiencyProvide intermediate technical support and guidance to end-users and assist in resolving technical issuesDocument system configurations, procedures, and troubleshooting stepsSkillsAssociate degree in computer science or similar field -OR- 2 years of IT experience preferredNetwork+ Certification or Azure Administrator Associate AZ-104 or equivalent on-the-job experienceStrong infrastructure and troubleshooting skillsValid driver's licenseBenefitsMedical, Dental, and Vision Insurance401K Retirement PlanMinimum 4 Weeks of Paid Time Off (PTO)Birthday PTOPaid HolidaysPaid Time Off for VolunteeringShort-Term and Long-Term Disability InsuranceLife InsuranceSupplemental InsuranceEmployee Assistance ProgramCompany OverviewIntegris provides premium managed IT services and technology solutions for small to midsize organizations across the US. It was founded in 1997, and is headquartered in Cranbury, New Jersey, USA, with a workforce of 501-1000 employees. Its website is https://integrisit.com/.