[Remote] System Administrator

Note: The job is a remote job and is open to candidates in USA. Hornblower Group is seeking a Systems Administrator I to support their Infrastructure and Help Desk teams. This role involves installing, configuring, and maintaining IT systems while providing technical support to ensure the efficient operation of technology across cloud and on-premises environments.ResponsibilitiesAdminister Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID user and group managementManage and maintain Windows Server, including Active Directory, DNS, DHCP, Group Policy, and file/print servicesConfigure endpoints, user accounts, permissions, shared resources, and system access in accordance with company standardsAdminister basic network infrastructure components, including wireless access points, switches, firewalls, and VPN connectivity, under established proceduresProvide Tier 1 and Tier 2 escalation support for Help Desk tickets, ensuring timely resolution and high-quality customer serviceResponsible for the day-to-day aspects of keeping backend systems running smoothlyCreate and maintain accurate technical documentation, SOPs, and configuration recordsAdditional job duties as assignedSkillsBachelor's Degree in IT or technical equivalent experience required1-2 years' experience managing critical IT systems including configuring and updating: Office 365 Suite (Exchange, SharePoint, OneDrive, Azure AD/Entra, Teams)Server Administration (Active Directory, DNS, DHCP, KMS, Group Policies, IIS)PowerShell or scripting for automation and system managementDesktop Administration (Windows, Mac)Network technologies (switches, firewalls, Wi-Fi, VPN, cellular)Identity Providers and related 3rd party integrations experienceLinux experience is a plusCompany OverviewHornblower Group is a global leader in transportation and sightseeing, with over a century of maritime and hospitality innovation. It was founded in 1980, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.hornblowercorp.com/.