Remote Support Engineer
Job title: Remote Support Engineer in Washington DC at Frontier Technology Inc.
Company: Frontier Technology Inc.
Job description: Overview:FTI Services provides cost-effective computer support, network design and implementation, and software solutions to businesses of all sizes. If you are the type of person that thrives in dynamic and challenging environments where your contributions make a difference, we are looking for you! This person will support customers based out of Washington D.C. Responsibilities:
Provide technical assistance with computer hardware and software
Resolve issues for clients via phone, in person, or electronically
Recommend hardware and software improvements
Track customer issues and resolutions
Responsible for use of company or own vehicle for transportation of company equipment to and from various customer locations.
Education/Qualifications:
1 - 5 years' experience in IT, customer service, or other related fields
Ability to communicate clearly and concisely. Excellent written communication skills are essential to success.
Familiarity with the following hardware/software platforms:
Windows Server Platform
Microsoft Active Directory Platform
Microsoft Active Directory Platform
Microsoft SharePoint Server
VMware / Hyper-V Virtualization Platform
Microsoft Office Applications
Strong troubleshooting and critical thinking skills
Positive and professional demeanor
For this role, the compensation range for candidates in California is ($27/hr - $42/hr). Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. FTI has a location based compensation structure; there may be a different range for candidates in other locations.Follow us:#InfoTech
Expected salary: $27 - 42 per hour
Location: Washington DC
Apply for the job now!
Apply Now
Company: Frontier Technology Inc.
Job description: Overview:FTI Services provides cost-effective computer support, network design and implementation, and software solutions to businesses of all sizes. If you are the type of person that thrives in dynamic and challenging environments where your contributions make a difference, we are looking for you! This person will support customers based out of Washington D.C. Responsibilities:
Provide technical assistance with computer hardware and software
Resolve issues for clients via phone, in person, or electronically
Recommend hardware and software improvements
Track customer issues and resolutions
Responsible for use of company or own vehicle for transportation of company equipment to and from various customer locations.
Education/Qualifications:
1 - 5 years' experience in IT, customer service, or other related fields
Ability to communicate clearly and concisely. Excellent written communication skills are essential to success.
Familiarity with the following hardware/software platforms:
Windows Server Platform
Microsoft Active Directory Platform
Microsoft Active Directory Platform
Microsoft SharePoint Server
VMware / Hyper-V Virtualization Platform
Microsoft Office Applications
Strong troubleshooting and critical thinking skills
Positive and professional demeanor
For this role, the compensation range for candidates in California is ($27/hr - $42/hr). Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. FTI has a location based compensation structure; there may be a different range for candidates in other locations.Follow us:#InfoTech
Expected salary: $27 - 42 per hour
Location: Washington DC
Apply for the job now!
Apply Now