Remote Support Agent
Join our exceptional team and contribute to US healthcare!
About Janie:
Janie is a back office workflow provider that offers medical billing, insurance coordination, and scheduling services to medical groups and practices across the United States. We serve a wide range of medical specialties.
We are seeking talented individuals who are passionate about patient care and making a meaningful impact on people's lives. Our mission is to recruit and train exceptional individuals worldwide to support US medical patients.
About the Position:
This is your opportunity to transition into the virtual healthcare world! Collaborate with team members to manage patient scheduling, confirm appointments, and liaise with insurance providers, all while ensuring an excellent patient experience. We offer competitive pay, incentives, health allowances, and more. Don't miss out on this chance to make a difference in healthcare!
Primary Responsibilities:
• Answer phone calls and address patient inquiries
• Schedule and confirm appointments
• Pre-screen calls (triage) and direct patients accordingly
• Work with insurance and medical records
• Assist with various administrative tasks as needed
Requirements:
• Fluent in English
• Great personality
• Customer service mindset
• Experience in Healthcare or Medical Background
Janie offers performance raise, health allowance, incentive bonuses, and annual off-site events for our remote team members.
Apply Now
Apply Now
About Janie:
Janie is a back office workflow provider that offers medical billing, insurance coordination, and scheduling services to medical groups and practices across the United States. We serve a wide range of medical specialties.
We are seeking talented individuals who are passionate about patient care and making a meaningful impact on people's lives. Our mission is to recruit and train exceptional individuals worldwide to support US medical patients.
About the Position:
This is your opportunity to transition into the virtual healthcare world! Collaborate with team members to manage patient scheduling, confirm appointments, and liaise with insurance providers, all while ensuring an excellent patient experience. We offer competitive pay, incentives, health allowances, and more. Don't miss out on this chance to make a difference in healthcare!
Primary Responsibilities:
• Answer phone calls and address patient inquiries
• Schedule and confirm appointments
• Pre-screen calls (triage) and direct patients accordingly
• Work with insurance and medical records
• Assist with various administrative tasks as needed
Requirements:
• Fluent in English
• Great personality
• Customer service mindset
• Experience in Healthcare or Medical Background
Janie offers performance raise, health allowance, incentive bonuses, and annual off-site events for our remote team members.
Apply Now
Apply Now