[Remote] Supply Chain Manager , Lab Partners & Vendor Management

Note: The job is a remote job and is open to candidates in USA. OpenLoop is a tele-health support solutions company aiming to streamline care delivery for various specialties across the U.S. They are seeking a Supply Chain Manager to oversee lab operational workflows, manage vendor relationships, and optimize processes in collaboration with cross-functional teams. The role involves ensuring service quality and compliance while driving continuous improvement and supporting new client and vendor integrations. Responsibilities • Own all lab operation vendor processes, best practices and contractual oversight, from end-to-end, including but not limited to process development to execution and performance tracking of all lab vendors • Manage relationships with external lab partners, ensuring service quality, operational alignment, and clinical compliance • Collaborate cross-functionally with Product, Clinical, and Operations teams to streamline lab workflows, improve efficiency, and support new initiatives • Drive continuous improvement across lab processes, identifying automation and optimization opportunities • Support new client and vendor integrations, ensuring lab capabilities align with business and clinical needs • Monitor and analyze lab vendor performance metrics, addressing issues proactively and implementing corrective actions • Develop and scale a lab operations team as business needs grow, ensuring consistent quality and delivery standards • Stay current on industry regulations and best practices to maintain compliance and operational excellence • Other duties as assigned Skills • Bachelor's degree in Business, Operations Management, or related field • 5-7 years of experience in a supply chain focused role overseeing a network of lab operations, lab management, and/or diagnostics partners • Proven success owning and managing lab partnerships and vendor contracts and contractual service standards • Strong understanding of clinical protocols, compliance requirements, and lab workflows • Experienced collaborating with product and technical teams to improve processes and integrate lab operations • Exceptional organizational, communication, and partnership management skills • Comfortable operating in a fast-paced, high-growth environment with evolving structure • Experience with growing / scaling partnerships, to support growth in our companys' lab operations services • Experience with strategic relationship building, and problem ability to solve problems with a proactive mindset Benefits • Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance, Pet insurance, and more Company Overview • OpenLoop is the nation’s top white-label digital health infrastructure provider, powering virtual care delivery for healthcare organizations, employers, retailers, and consumer brands. It was founded in 2020, and is headquartered in Des Moines, Iowa, USA, with a workforce of 201-500 employees. Its website is Apply tot his job