[Remote] Student Loan Collections - Remote

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a company that connects candidates with leading employers. They are seeking a candidate for a remote role that involves negotiating and processing payments for past due student loan accounts, requiring direct telephone contact with customers to resolve delinquent balances and ensure payment recovery.ResponsibilitiesNegotiate and process payments following department guidelinesAssess consumer financial condition through thorough inquiriesIdentify reasons for delinquency and develop solutionsTrack and maintain customer accounts throughout the collection processPerform account maintenance including reviews, reconciling aging, verifying balances, applying payments, and updating accounts in compliance with policiesAdhere to State and Federal regulations related to collectionsMeet corporate standards for call quality assurance and structureSkillsOutgoing, assertive, competitive, and persuasiveComfortable interacting with the publicPossess or able to acquire strong negotiation skillsDetail oriented with the ability to document accurately in computer systems during callsAble to work a flexible schedule including weekendsHigh school diploma requiredFor remote work: broadband internet connection, hard wired (no Wi-Fi or hotspots), with minimum 25 mbps download and 20 mbps upload speedsSome college preferredBenefitsPaid trainingTeam-oriented work environmentGrowth opportunitiesGenerous bonus potentialComprehensive benefits including medical, dental, vision, 401k with employer match, paid time off, and paid holidaysCompany OverviewRemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is https://remotehunter.com/.



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