[Remote] Student Information Systems Analyst

Note: The job is a remote job and is open to candidates in USA. The Medical College of Wisconsin is seeking a Student Information Systems Analyst to support the configuration, administration, and ongoing operations of their student information and admissions systems. This role involves providing technical application support, managing help desk tickets, and collaborating with stakeholders to ensure system integrations run smoothly.ResponsibilitiesSupports the configuration and modification of general computer applications software or specialized utility programs for the student information system (Banner): Primary for Admissions systems (Slate by Technolutions and modules, job scheduling, security set-up (provisioning/deprovisioning)); Back-up to Financial Aid and Student modulesAnalyzes user needs and develops software solutionsTriaging and managing help desk ticketsProvides application technical support for assigned student information system modules and functionsCommunicates with application vendors to debug, test, and resolve application failuresParticipates in systems upgrades, modifications, and reconfigurationsTranslates business requirements into business solutions; acts as liaison between departmental leaders, staff and information technology staff to design and configure business solutions to ensure business requirements have been metWorks closely with stakeholders to define business requirements and with technical staff to develop solution alternatives and actively participates in defining objectives to support changing business needs and availabilityCoordinates IT troubleshooting and day-to-day activities within the department to ensure seamless and minimal downtime of hardware, software, and reporting requirementsHas knowledge and experience in the various techniques to elicit, analyze and communicate requirements within assigned functional areasEstablishes test plans, test cases and executes testingCoordinates provisioning and deprovisioning of network accounts for students and applicantsTechnical onboarding and offboarding of departmental staffPrepares and maintains standard operating procedures and training documentsAssists with end user trainingParticipates in rotating on-call coverage for planned system maintenance outages, typically quarterly; outages typically do not exceed 4 hoursOther duties as assignedSkillsBachelor's degree3 years of experienceKnowledge of computers, electronics, digital media, databases, applications, software development, risk management, and information securityCustomer support, systems analysis, troubleshooting, problem solving, and listening skillsExperience developing user training materials and training users on complex software applicationsWorking knowledge and experience with student information systems (i.e., Banner, Oracle, Slate.)Working knowledge of ERP systemsIT SystemsStudent Information Systems (Banner, Jenzabar)BenefitsOutstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options403B Retirement PackageCompetitive Vacation and Paid Holidays offeredTuition ReimbursementPaid Parental LeaveEmployee & Family Assistance Program (EFAP)Pet InsuranceOn campus Fitness Facility, offering onsite classesAdditional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.Company OverviewMedical College of Wisconsin is a school in Milwaukee. It was founded in 1893, and is headquartered in Milwaukee, Wisconsin, USA, with a workforce of 5001-10000 employees. Its website is http://www.mcw.edu/.Company H1B SponsorshipMedical College of Wisconsin has a track record of offering H1B sponsorships, with 16 in 2026, 139 in 2025, 70 in 2024, 69 in 2023, 81 in 2022, 67 in 2021, 65 in 2020. Please note that this does not guarantee sponsorship for this specific role.