[Remote] Strategy & Operations Manager (Remote)

Note: The job is a remote job and is open to candidates in USA. Rula is a remote-first company dedicated to improving mental health care. They are seeking a Strategy & Operations Manager to enhance provider quality initiatives through data-driven decision making and operational programs, focusing on measurable outcomes and cross-functional collaboration.ResponsibilitiesDrive and elevate provider quality initiatives through data-driven decision making and high-impact operational programsLead scalable quality initiatives across the provider network by identifying gaps, sizing opportunities, and driving quarterly programs that move key metricsPartner cross-functionally to align on priorities, execute with rigor, and measure what mattersOwn initiatives such as psych provider quality reviews, note quality improvements, and AI-powered documentation programsSkills5+ years of professional experience in highly analytical, fast-paced environments like management consulting, investment banking, or high-growth technology startupsMastery of Excel or Google Sheets for advanced financial, operational, and statistical modelingHighly proficient in SQL with comfort independently querying, joining, and cleaning large, messy datasetsA proven track record of not just delivering insights, but successfully executing cross-functional projects that move core business metricsHighly organized, detail-oriented, and execution-focused1+ years of experience in a high-growth health tech startup environmentExperience partnering with clinicians (e.g., psychiatrists, therapists) and translating clinical workflows and quality standards into measurable, data-driven improvementsFamiliarity with tools like Salesforce, Looker, or HexExperience managing external vendors or partnersBenefits100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United StatesComprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA401(k) plan access: Start saving for your futureGenerous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fosteringEmployee Assistance Program (EAP): Supporting your mental and physical healthQuarterly department stipend: Fun team-building activities or in-person gatheringsCommunity and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for allHome office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expensesWellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipendCompany OverviewRula is a leading company in the behavioral healthcare space, with a mission to make mental healthcare work for everyone. It was founded in 2019, and is headquartered in Los Angeles, California, USA, with a workforce of 501-1000 employees. Its website is https://www.rula.com.