[Remote] Strategic Growth Account Manager

Note: The job is a remote job and is open to candidates in USA. Teikametrics is revolutionizing retail through their Artificial Retail Intelligence platform. They are seeking a Strategic Growth Account Manager to drive upsell and expansion initiatives across existing self-service customer accounts and inbound opportunities, ultimately contributing to revenue growth.ResponsibilitiesOwn a defined upsell and expansion quota (quota size and scope vary by level and business phase) across ARI offerings with a strong focus on predictable performance and consistent attainmentDrive current MRR growth through upsell, cross-sell, and expansion within an assigned book of customer accounts (book size and complexity vary by level)Generate net-new MRR by converting inbound, demo, and marketing-sourced opportunitiesBuild, manage, and close a healthy upsell pipeline with strong conversion discipline and deal velocityManage and convert qualified opportunities originating from the self-serve customer base, LTS conversions, marketing-qualified leads, demo requests, free trial customers and inbound inquiries, with inbound vs proactive mix varying by role levelEnsure timely follow-ups, structured discovery, strong qualification, and disciplined deal progressionMaintain high standards of pipeline hygiene, forecasting accuracy, and CRM disciplineLead value-driven discovery conversations aligned to customer business objectives and growth prioritiesOwn solution positioning, pricing discussions, commercial negotiations, and close execution within approved decision authority and discounting limits based on role levelIdentify whitespace and expansion opportunities within existing customer portfoliosStructure expansion opportunities to balance customer value, commercial outcomes, and operational readiness, with deal complexity expectations calibrated by seniorityPartner closely with Customer Success, Sales, Marketing, Product, and Finance to ensure efficient deal execution and seamless customer experienceAlign with Customer Success on opportunity qualification, timing, and post-close handoff to ensure continuity of account ownershipProvide structured feedback on lead quality, objections, packaging opportunities, and process improvements, with expectations for influence and operating contribution increasing with senioritySupport pilots, demos, and proof-of-value conversations as neededAct as a trusted commercial advisor during the expansion lifecycle, connecting solutions to measurable customer outcomesDrive clear, value-based conversations with customer stakeholder levels (manager, director, executive) varying by role level and deal complexityMaintain strong professionalism, responsiveness, and executive presence throughout the sales processSkills5+ years of experience in B2B SaaS sales, account expansion, revenue growth, or partnerships in an individual contributor role, with exposure to major marketplaces such as Amazon or Walmart (range to be calibrated per hiring level)Demonstrated success in upsell, cross-sell, or expansion-led revenue motionsExperience handling inbound, marketing-sourced, and sales-assisted opportunitiesProven track record of quota ownership with attainment expectations scaled by seniority and ramp phaseStrong deal ownership and closing skills with comfort carrying a quota-driven targetAbility to conduct structured discovery and articulate value-based solutionsStrategic thinking balanced with strong execution rigorData-driven approach to pipeline management, forecasting, and performance trackingProactively driving AI adoption to enhance decision-making, streamline workflows, and unlock scalable growth opportunities across accountsCandidates based in Bangalore are preferredBenefitsEvery Teikametrics employee is eligible for company equityRemote Work Flexibility - Work from home or from our offices, with flexible remote optionsBroadband reimbursementGroup Medical Insurance 6 Coverage of INR 7,50,000 per annum for a familyCre8che benefitCompany OverviewTeikametrics is an AI-powered marketplace optimization platform helping brands grow on marketplaces like Amazon, Walmart, and TikTok. It was founded in 2016, and is headquartered in Boston, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://www.teikametrics.com.