[Remote] Strategic Account Manager - Illinois

Note: The job is a remote job and is open to candidates in USA. Granicus is a company focused on transforming the Govtech industry by providing technology solutions that enhance the relationship between governments and their constituents. They are seeking a Strategic Account Manager to nurture existing accounts and drive new revenue within the Govtech SaaS vertical, helping local agencies digitize their interactions with citizens.ResponsibilitiesNurture and maintain complex existing accounts and foster market expansion within the designated territoryServe as a trusted advisor to clients, offering strategic guidance and proactively addressing challenges or concernsNegotiate contract renewals and service agreements, securing favorable terms while ensuring client retention and satisfactionCollaborate closely with the Marketing Team to ensure a robust lead pipeline and effective lead nurturingCraft and communicate compelling value propositions to prospective clients, highlighting the unique benefits of our solutionsFacilitate collaborative selling opportunities with partners, leveraging synergies to maximize sales potentialLead pursuit teams for larger-scale opportunities, orchestrating efforts for comprehensive client engagementGuide and educate prospects through the purchasing journey, providing insights and assistance as neededDevelop and execute a comprehensive sales plan aimed at surpassing predefined sales targetsGain deep insight into intricate customer requirements across operational, business, and technical domains, tailoring solutions accordinglyIndependently create and deliver customized presentations on Granicus, showcasing its potential to revolutionize public engagement strategiesCoordinate internal resources, including sales support, marketing, and solution consultants, to deliver compelling pitches and proposalsOversee all aspects of sales activities within the assigned territory, from prospecting and tracking to opportunity management, revenue forecasting, and contract negotiationActively pursue leads generated through personal efforts and marketing initiatives, ensuring no opportunity is left untappedAssist in formulating sales strategies in collaboration with the management team, drawing on market insights and client feedbackMaintain meticulous documentation of all interactions, activities, and correspondence in our Salesforce CRM systemPrepare and deliver quarterly business reviews to Sales Management, Senior Management, and peers, providing comprehensive insights into sales performance and market trendsBe prepared to travel approximately 30% of the time to engage with clients and prospects effectivelySkills3+ years of Public Sector sales experience in IT, information services, or business services sold on a subscription modelDemonstrated effectiveness selling through partners, resellers and/or integratorsEffective Prospecting and Opportunity Closure: Demonstrates a track record of successfully identifying and nurturing sales leads through both direct outreach and in-person engagements, culminating in the successful closure of opportunitiesProficient in CRM Utilization: Proficiently utilizes customer relationship management software to efficiently track leads, manage opportunities, and streamline sales processes, ensuring effective follow-up and nurturing of prospectsAdaptability in Fast-Paced Environments: Thrives in dynamic, fast-paced environments, adept at managing multiple tasks and priorities under tight deadlines to maximize sales productivity and responsiveness to client needsClient-Centric Problem-Solving: Possesses a genuine passion for helping clients overcome challenges, employing exceptional problem-solving skills to tailor solutions that address their specific pain points and drive valueSolution-Oriented Sales Approach: Executes sales processes within a solution-oriented framework, focusing on building strong relationships with clients and delivering persuasive oral and written communication to effectively communicate value propositions and drive sales outcomesUtilization of Technology for Sales Enhancement: Comfortable and experienced in leveraging technology tools and platforms to enhance sales effectiveness, utilizing digital resources to streamline processes, gather insights, and drive engagement with prospectsNavigating Complex Sales Environments: Skilled in navigating committee-driven sales environments characterized by multiple stakeholders and decision-makers, adept at building consensus and overcoming objections to drive successful sales outcomesInfluencing Abilities and Persuasive Communication: Capable of effectively persuading and influencing potential clients to consider our solutions, using compelling arguments and persuasive communication techniques to close dealsInterpersonal Effectiveness and Collaborative Relationship-Building: Skilled in building strong, trust-based relationships with clients and internal teams alike, fostering collaboration and cooperation to drive successful sales outcomesForward-Thinking and Strategic Mindset: Possesses a forward-thinking approach and strategic mindset, able to anticipate market trends and client needs to proactively tailor sales strategies for long-term successStrong Customer Orientation and Result Orientation: Demonstrates a deep commitment to understanding and meeting customer needs, coupled with a relentless focus on achieving sales targets and delivering measurable resultsBusiness Acumen: Exhibits a strong understanding of business principles and market dynamics, leveraging this knowledge to identify opportunities, mitigate risks, and make informed decisions that contribute to sales growth and profitabilitySuccess Metrics: Proven to be capable of managing 30 or more active opportunities and meeting sales objectives by closing 15 or more opportunities per yearCapable of selling $50K+ deals as part of a diverse sales pipelineBenefitsFlexible Time Off – Take the time you need to rest, recharge, and live your life.Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.Work From Home Reimbursement – Support a productive home office environment.Multiple Health Plan Options – Including a 100% employer-paid plan.Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.Fitness Reimbursement Program – Stay active, your way.On-Demand Mental Health Support – Access to Headspace and other wellness tools.Paid Parental Leave – For both birthing and non-birthing parents.Traditional & Roth 401(k) – With a generous company match.Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.Online Learning Platforms – Fuel your professional development.Competitive Salary & Bonuses – Your contributions are valued and rewarded.Company OverviewGranicus provides technology that empowers government organizations to create better lives for the people they serve. It was founded in 1999, and is headquartered in Denver, Colorado, USA, with a workforce of 1001-5000 employees. Its website is http://www.granicus.com.Company H1B SponsorshipGranicus has a track record of offering H1B sponsorships, with 3 in 2025, 2 in 2023, 3 in 2022, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.