[Remote] Strategic Account Manager - Healthcare
Note: The job is a remote job and is open to candidates in USA. Naviant is a leading intelligent automation and process consulting firm that partners with organizations to reimagine how work gets done. They are seeking a seasoned Strategic Account Manager in Healthcare who will focus on building trusted relationships, uncovering new opportunities, and delivering impactful solutions to healthcare providers and organizations.ResponsibilitiesDevelop a deep understanding of Naviant’s healthcare solutions portfolio, value proposition, target markets, and go-to-market strategyGain familiarity with key healthcare use cases, industry trends, regulatory considerations, and operational challenges impacting healthcare provider organizationsBuild relationships with internal stakeholders, including Customer Success Advisors, Marketing, Pre-Sales, Delivery, and Executive Leadership teamsEstablish working relationships with strategic channel partners, including Hyland, UiPath, and ABBYY, and understand their role within healthcare solution deliveryReview active accounts, market opportunities, and territory plans to identify growth opportunities and strategic prioritiesLeverage healthcare industry knowledge and consultative selling techniques to engage prospective and existing customers in strategic business discussionsBegin leading discovery conversations focused on understanding operational challenges, organizational priorities, and transformation initiativesDevelop and execute territory and account growth strategies designed to build a qualified pipeline and expand existing customer relationshipsCollaborate with channel partners and internal subject matter experts to identify, shape, and advance opportunitiesMaintain accurate opportunity management, forecasting, and account planning activities within SalesforceIndependently lead complex sales opportunities from discovery through proposal development, negotiation, and closeServe as a trusted advisor to healthcare executives and operational leaders by aligning Naviant solutions with strategic business objectivesBuild and maintain executive relationships across key accounts to identify expansion opportunities and support long-term account growthConsistently achieve sales performance objectives through disciplined pipeline management, strategic account planning, and consultative engagementCollaborate across internal teams and partner ecosystems to deliver exceptional customer experiences and successful business outcomesSkillsExperience selling professional services and technology solutions to healthcare providers, health systems, and healthcare organizationsAbility to build executive relationships and uncover business challengesExperience aligning solutions that drive operational, financial, and patient care outcomesStrong understanding of healthcare operations, industry trends, and provider challengesConsultative selling techniquesAbility to engage prospective and existing customers in strategic business discussionsExperience leading discovery conversations focused on understanding operational challenges and organizational prioritiesAbility to develop and execute territory and account growth strategiesExperience collaborating with channel partners and internal subject matter expertsAbility to maintain accurate opportunity management, forecasting, and account planning activities within SalesforceExperience managing complex sales opportunities from discovery through proposal development, negotiation, and closeAbility to serve as a trusted advisor to healthcare executives and operational leadersExperience building and maintaining executive relationships across key accountsAbility to achieve sales performance objectives through disciplined pipeline management and strategic account planningStrong organization, prioritization, and follow-through skillsAbility to communicate complex solutions clearly and confidently to executive, operational, and technical audiencesExperience developing compelling business cases, proposals, and presentationsAbility to build trust and credibility through active listening and strong interpersonal skillsDemonstrated resilience, adaptability, and emotional intelligenceBenefitsComprehensive Health, Dental, & Vision InsuranceEmployer Paid Disability & Life Coverage401k & Match ProgramGenerous Paid Time OffFlex Spending Plans & Dependent CareMonthly Home Office AllowanceVolunteer Time OffCharitable Giving ProgramLifestyle Spending AccountEmployee Assistance Program, Parent Program, Wellness Initiatives, Virtual Gatherings, Employee Discount Program, Annual In-Person Celebration Week, and more!Company OverviewNaviant provides enterprise content management (ECM) solutions. It was founded in 1986, and is headquartered in Verona, Wisconsin, USA, with a workforce of 51-200 employees. Its website is http://naviant.com/.