[Remote] Strategic Account Manager, Dental

Note: The job is a remote job and is open to candidates in USA. Henry Schein, Inc. is seeking a Strategic Account Manager to develop customer relationships and drive business with their most strategic and high-profile customers. This role involves managing account strategies, executing complex contract negotiations, and fostering long-term relationships at the executive level to enhance customer satisfaction and optimize investment in Henry Schein's offerings.ResponsibilitiesAccount Management – Responsible for all account management planning and execution. Lead broader account management and support teams with clearly defined goals and hold team members accountable with the highest standards of execution in managing Henry Schein’s top customersExecutive Engagement – Develop a strong partnership with customer executive leadership and with internal executives through Henry Schein’s Executive Sponsor initiativeTeam Leader - Strategically manage the coordination of a cross-functional and cross-divisional team of subject matter experts to support assigned strategic accountsOne Schein - Drive the adoption of the entire Henry Schein portfolio through leveraging resources and knowledge across HSI. Partner with cross-divisional teams to understand and strategically influence customer goals and key performance metricsBrand Loyalty – Create customer loyalty through Henry Schein’s best-in-class support teams, products and servicesContract Management – Guide the Henry Schein teams through RFPs, contract design and negotiations, and renewals by focusing on growth opportunities and profitability performance. Continue to drive customer engagement activities that promote contract complianceSkillsExperience in large account management with in-depth knowledge of conceptual, strategic, and challenger sales methodologiesExhibits executive presence and displays effective rapport building skills with executive leadership within the company and industryBusiness acumen with the ability to engage with customer c-suite and industry leadersUnderstanding of dental industry trends pertaining to consolidation and multi-site operationsAbility to drive influence and change through tactical empathy and strong emotional intelligenceProactively identify issues/opportunities and recommends actions with confidenceAnticipate customer needs, questions, and challenges in advance by thinking two steps aheadDemonstrate ability to develop and execute on account strategy plans, manage multiple strategic partnerships, and maximize profitability of business opportunitiesProven track record of exceeding sales targets in a high growth/fast-paced environmentStrategic thinker in creating complex and value sustaining proposals to large, strategic customersUnderstanding of the entire Henry Schein offeringTeam player who can orchestrate large teams across the organization and create a productive working environment to support customer successHigh degree of comfort managing multiple, competing priorities in challenging environmentsDemonstrates understanding of the Customer Experience and creates and sustains ongoing forums that encourage a constant feedback loopTactful and resilient in challenging situationsExcellent escalation management skillsExpert planning, organizational, and time management techniquesStrong PowerPoint and Excel skillsExcellent understanding of industry practicesStrong proficiency with tools, systems, and proceduresStrong planning/organizational skills and techniquesStrong decision making, analysis and problem solving skills with ability to multi-taskExcellent verbal and written communication skillsStrong presentation and public speaking skillsStrong interpersonal skillsStrong conflict resolution skills and ability to deliver difficult messagesAbility to build partnerships at all levels within the company, ability to build partnerships externallyGood negotiating skillsResolve complex issues in effective waysProject management, consultative skills and ability to manage a budgetTypically 6 to 8 or more years of increasing responsibility in terms of any applicable professional experienceTypically a Bachelor's Degree or global equivalent in related disciplineMaster's degree or global equivalent a plusMay hold one or more industry certificationsBenefitsMedical, Dental and Vision Coverage401K Plan with Company MatchPTO [or sick leave if applicable]Paid Parental LeaveIncome ProtectionWork Life Assistance ProgramFlexible Spending AccountsEducational BenefitsWorldwide Scholarship ProgramVolunteer OpportunitiesCompany OverviewHenry Schein is a provider of health care products and services to office-based dental, medical and animal health. It was founded in 1932, and is headquartered in Melville, New York, USA, with a workforce of 10001+ employees. Its website is http://www.henryschein.com.