[Remote] Strategic Account Manager

Note: The job is a remote job and is open to candidates in USA. Assembly Software is a tech company in the legal field that focuses on providing innovative practice management software. They are seeking a Strategic Account Manager to manage and expand relationships with law firm accounts, driving growth and ensuring customer satisfaction.ResponsibilitiesManage a portfolio of existing law firm accounts, owning renewals, upsells, and expansion revenueBuild multi-threaded relationships across your accounts — from paralegals to managing partnersRun strategic business reviews that go beyond usage dashboards to deliver real insights and uncover growth opportunitiesPartner with Customer Success to keep accounts healthy and intervene early when risk appearsForecast accurately and keep Salesforce tight — leadership counts on your data to planSkills3+ years in B2B SaaS account management or sales with a track record of hitting renewal and expansion targetsA strategic, relationship-driven approach — you think in terms of account plans, not just transactionsComfort navigating complex stakeholder maps and having commercial conversations at all levelsCRM fluency and a data-informed mindsetBonus: experience working with law firms or in the legal tech spaceBenefitsCompetitive health, dental, and vision benefitsShort and long term disabilityOther supplemental insurance options401kFlexible time offPaid parental leaveEmployee assistance programCompany OverviewAssembly Software is the provider of Neos, a best-in-class legal practice and case management software It was founded in 2017, and is headquartered in Coral Gables, Florida, USA, with a workforce of 51-200 employees. Its website is https://assemblysoftware.com/.