[Remote] Strategic Account Manager

Note: The job is a remote job and is open to candidates in USA. RRD is a leading global provider of marketing, packaging, print, and supply chain solutions. The Strategic Account Manager is responsible for maintaining relationships with clients and promoting sales through a consultative process, requiring product knowledge and strategic planning to maximize revenue opportunities.ResponsibilitiesMaintain and grow customer accounts optimizing revenue opportunities: 75%Act as a trusted business partner, build meaningful value-add relationshipsBuild successful relationships with senior level clients and decision makersEnsure tactical and flawless implementation of programsPoint of client contact for problem solvingDevelop and cultivate new business opportunities with the clientDevelop strategic advertising ideas / programsParticipate in account strategy sessionsEngage with decision makersLead with client solutions, understanding their end goal, provide integrated product solutionsUsing data, research and insights to maintain and grow revenue opportunitiesUnderstanding of how Customers’ consumer marketing, advertising and trade/sales dollars are being spent to include: Competing for and securing every order or reporting it as competitive activity; create cross-selling and up-selling opportunitiesSell product mix (integrated solutions) as appropriate to ensure successful campaignsEngage internal sales product experts and support teams, to sell an omni-channel solutionResearch, tailor and teach commercial insights to clientsObtain and understand Customers’ marketing and advertising requirements and objectivesCreate demand for all RRD Products, Services and SolutionsNegotiate contracts; engaging internal resources as neededExceed revenue goals and be proactive in driving revenue 10%Create a compelling story/vision for the customer challenging their marketing strategyPropose omni-channel solutions that will fulfill the clients goalsEngage internal experts to provide expertise on products as neededAcquire and sell to close accounts with varying complexity levelsProvide accurate and timely reports and forecasting as required by the Company. 15%SkillsBachelor's degree preferably in the fields of Business, Marketing, or Communications; or equivalent combination of education and experienceWorking knowledge of Microsoft Office5+ years of successful (proven) outside sales and/or account management experience5+ years experience in developing and maintaining successful client relationshipsUse of data and insights as a solution selling toolAbility to determine and resolve issues and implicationsExercises independent judgment in methods, techniques and evaluation criteria for obtaining resultsAbility to educate and influence stakeholders/audiences resulting in closed/won businessExcellent written and oral communication skillsAbility to manage multiple clients while seeking organic growth opportunitiesProficiency in Microsoft Office and CRM software, with aptitude to learn systemCommunication with clients and internal co-workers – all levels of management, business leadership, customers, suppliers and other internal/external entities as requiredAbility to make out-of-box recommendations to clients and areas that support sales (ie: targeting, marketing and pricing)Requires broad conceptual judgment and ability to deal with complex factorsTravel requiredMedia experience is highly preferredBenefitsMedical, dental, and vision coveragePaid time offDisability insurance401(k) with company matchLife insurance and other voluntary supplemental insurance coveragesParental leaveAdoption assistanceTuition assistanceEmployer/partner discountsCompany OverviewRRD provides a complete portfolio of marketing, packaging, print and business services to the world’s most respected brands, including 92% of the Fortune 100. It was founded in 1864, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.rrd.com/.